Clinic Front Desk & Patient Concierge — MRT Nearby

PERSOL Singapore; Singapore; On-site; SGD 20,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

MRT nearby

Dynamic work environment

Job summary

PERSOL Singapore is seeking a Clinic Assistant to greet patients, manage appointments, and support daily clinic operations. You will ensure smooth patient flow, prepare exam rooms, and handle frontline inquiries in a fast-paced healthcare setting.

You will maintain patient records, assist clinicians during examinations, process insurance claims, and provide concierge services to patients arriving from MRT or drop-off points.

Qualifications

• Minimum GCE 'N' or 'O' Level qualification.
• Experience in customer service is an advantage.
• Strong communication and interpersonal skills.
• Customer service-oriented with willingness to learn.

Responsibilities

• Greet and manage patient flow and appointments.
• Prepare examination rooms and stock supplies.
• Attend to inbound calls and assist enquiries.
• Assist healthcare professionals during examinations.
• Submit insurance claims and issue tax invoices.
• Maintain patient records and medical documentation.
• Deliver excellent customer service and address inquiries.
• Provide concierge assistance to MRT/drop-off points when required.
• Perform general admin duties to support clinic operations.

Skills

Customer service

Communication

Interpersonal skills

Administrative support

Education

GCE N/O Level

Job description

PERSOL Singapore is seeking a Clinic Assistant to greet patients, manage appointments, and support daily clinic operations. You will ensure smooth patient flow, prepare exam rooms, and handle frontline inquiries in a fast-paced healthcare setting.

You will maintain patient records, assist clinicians during examinations, process insurance claims, and provide concierge services to patients arriving from MRT or drop-off points.