Patient Experience Coordinator - Clinic Front Desk

Recruit Express Pte Ltd; Singapore; On-site; SGD 26,000 - 42,000; Full time

Benefits offered by this job

Structured onboarding

Near MRT

Job summary

Recruit Express Pte Ltd in Singapore is seeking a Clinic Assistant to be the welcoming face of its clinics. You will register patients, manage appointments, and keep the front desk running smoothly with full training provided.

The role requires friendliness, accuracy, and good communication. You will use clinic software to create and retrieve records, handle inquiries, and support staff in daily operations to ensure a seamless patient journey near MRT.

Qualifications

• No prior experience required; full training provided.
• Strong attention to detail and organization.
• Excellent communication and customer service abilities.
• Team-oriented with a positive attitude.

Responsibilities

• Greet and register patients and verify their particulars.
• Create and retrieve patient records in the clinic system.
• Schedule, confirm and reschedule appointments.
• Handle billing enquiries and basic cashiering.
• Answer phone calls and provide clear information.
• Issue queue tickets and guide patients.
• Coordinate with doctors and nurses on patient flow.
• Prepare and file patient documents and reports.
• Assist with counter closing and daily reconciliation.
• Support ad hoc administrative tasks.

Skills

Customer service

Microsoft Office

Attention to detail

Team player

Communication skills

Patient

Education

A-Level / Diploma or equivalent

Tools

Microsoft Office

Job description

Recruit Express Pte Ltd in Singapore is seeking a Clinic Assistant to be the welcoming face of its clinics. You will register patients, manage appointments, and keep the front desk running smoothly with full training provided.

The role requires friendliness, accuracy, and good communication. You will use clinic software to create and retrieve records, handle inquiries, and support staff in daily operations to ensure a seamless patient journey near MRT.