Clinic Front Desk & Patient Care Specialist

DESMOND WAI NOVENA PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

DESMOND WAI NOVENA PTE. LTD. seeks a Clinic Assistant to join its busy medical clinic at Mount Elizabeth Novena Hospital, Singapore. The role centers on front-desk duties, patient coordination, medication dispensing, and inventory control to ensure smooth daily operations.

The candidate should be meticulous, organised, and capable of delivering high-quality patient service in a fast-paced clinical environment. Singaporeans or SPRs only, 8.00 am–5.00 pm (Mon–Fri) and 8.00 am–1.00 pm on Saturdays.

Qualifications

• GCE O-Level qualification or above.
• Prior experience in a medical clinic is required.
• Good communication and professional manner.
• Meticulous, organised and detail-oriented.
• Able to multitask and work in a team.
• Singaporean or SPR only.

Responsibilities

• Register patients and manage front desk operations.
• Schedule appointments and coordinate patient visits.
• Dispense medications accurately in accordance with clinic procedures.
• Perform stock taking and monitor medication and medical supplies inventory.
• Provide financial counselling and explain fees to patients.
• Assist with insurance forms, claims documentation and pre-authorisation matters.
• Handle payments, maintain accurate patient records and perform general administrative duties.
• Ensure the clinic is clean, organised and operates smoothly.

Skills

Front desk

Patient registration

Appointment scheduling

Stock management

Medication dispensing

Finance counselling

Insurance forms

Education

GCE O-Level

Job description

DESMOND WAI NOVENA PTE. LTD. seeks a Clinic Assistant to join its busy medical clinic at Mount Elizabeth Novena Hospital, Singapore. The role centers on front-desk duties, patient coordination, medication dispensing, and inventory control to ensure smooth daily operations.

The candidate should be meticulous, organised, and capable of delivering high-quality patient service in a fast-paced clinical environment. Singaporeans or SPRs only, 8.00 am–5.00 pm (Mon–Fri) and 8.00 am–1.00 pm on Saturdays.