Clinic Front Desk & Patient Care Coordinator

O2 LUNG CENTRE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

O2 Lung Centre Pte Ltd is seeking energetic individuals to join our group of specialist clinics at multiple locations. Play a key role in delivering quality care and smooth clinic operations, including front desk duties, patient registration, appointments, billing, and coordinating investigation schedules.

Ideal candidates have good interpersonal skills, a customer-service mindset, and the ability to thrive in a fast-paced environment.

Qualifications

• Good interpersonal and communication skills.
• Customer service mindset.
• Ability to work in a fast-paced environment.
• Team player.
• Experience in healthcare or customer service setting will be an advantage.
• Able to commit to 5.5 day work week.
• Comfortable with deployment among 2 or more clinic locations (Central Singapore) when required.

Responsibilities

• Perform receptionist duties (e.g. attend to phone calls/visitors).
• Upkeep clinic facilities/premise, including ensure overall cleanliness of clinic.
• Attend to patients and perform front-desk duties such as patient registration, appointments, billing/payment collection, coordinate investigation/procedure schedules, etc.
• Perform administrative duties such as insurance/medisave claims, maintain filing system, maintain accurate clinical data records, accounts settlement, stock taking, etc.
• Assist doctors during consultation and clinic procedures if required (e.g. chaperoning, perform in-house procedures, such as Lung Function Test, Skin Prick Allergy Test, Influenza Test, etc.)
• Any other tasks as directed by the Clinic Manager or Doctor

Job description

O2 Lung Centre Pte Ltd is seeking energetic individuals to join our group of specialist clinics at multiple locations. Play a key role in delivering quality care and smooth clinic operations, including front desk duties, patient registration, appointments, billing, and coordinating investigation schedules.

Ideal candidates have good interpersonal skills, a customer-service mindset, and the ability to thrive in a fast-paced environment.