Clinic Front Desk & Billing Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Benefits offered by this job

AWS

Performance Bonus

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a Clinic Assistant to join a private healthcare clinic in a central location. This full-time role involves front-desk duties, patient registration, billing, and coordinating appointments across various services.

The successful candidate will work 3 rotating shifts over 5 days, including weekends and public holidays, with AWS and performance bonus as part of the compensation. Strong customer service and basic computer skills are required.

Qualifications

• 1–2 years of healthcare, hospitality, or customer service experience.
• Front-desk administration or billing experience preferred.
• Strong customer service skills and composure under pressure.
• Basic computer proficiency (MS Office, email, and patient/billing systems).

Responsibilities

• Greet and triage inquiries via phone, online, and walk-in; schedule consultations, labs, and imaging; escalate critical symptoms.
• Register patients; verify demographics and insurance; maintain accurate records.
• Handle billing: collect payments, manage corporate billing, reconcile, and communicate charges to patients.
• Address patient feedback and complaints; escalate and support quality improvement actions.
• Maintain compliance with quality standards and data protection; support audits.
• Perform general administrative tasks, reports, correspondence, and inventory tracking; assist vendors.

Skills

Customer service

Front desk administration

Communication

Attention to detail

Education

N/O Level / Nitec / Diploma

Tools

MS Office

Billing systems

Job description

PERSOL SINGAPORE PTE. LTD. is seeking a Clinic Assistant to join a private healthcare clinic in a central location. This full-time role involves front-desk duties, patient registration, billing, and coordinating appointments across various services.

The successful candidate will work 3 rotating shifts over 5 days, including weekends and public holidays, with AWS and performance bonus as part of the compensation. Strong customer service and basic computer skills are required.