Clinic Experience Specialist – Front Desk & Care

VIGNE GROUP PTE. LTD.; Singapore; On-site; SGD 28,000 - 44,000; Full time

Job summary

VIGNE GROUP PTE. LTD. seeks a Clinic Ambassador/Clinic Assistant to join our team.

The role involves front desk duties, patient registration, triage, and assisting clinicians with routine procedures. You will handle patient inquiries, process claims, and support stock management in a busy clinic environment. Ideal candidates have strong communication and customer service skills, are able to multitask, and are willing to learn basic clinical procedures.

Qualifications

• Proficient in English with good communication skills.
• Experience in clinic, healthcare or customer service is preferred.
• Able to multitask in a busy clinic environment.
• Able to work well in a team and independently.
• Willing to learn basic clinical procedures and administration.

Responsibilities

• Register patients and provide queue numbers.
• Triage patients and take vitals as needed.
• Prepare and dispense medications per doctor instructions.
• Process charges for medical items and supplies.
• Assist doctors with minor procedures and patient enquiries.
• Handle online submissions for insurance schemes and claims.
• Monitor stock levels and assist with ordering basic items.
• Perform general admin tasks and maintain confidentiality.

Skills

English communication

Customer service

Multitasking

Teamwork

Basic clinical assistance

Education

GCE N/O-Level

Job description

VIGNE GROUP PTE. LTD. seeks a Clinic Ambassador/Clinic Assistant to join our team.

The role involves front desk duties, patient registration, triage, and assisting clinicians with routine procedures. You will handle patient inquiries, process claims, and support stock management in a busy clinic environment. Ideal candidates have strong communication and customer service skills, are able to multitask, and are willing to learn basic clinical procedures.