Clinic Executive (Geriatric Clinic)

THE STRAITS MEDICAL SERVICES PTE. LTD.; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

The Straits Medical Services Pte. Ltd. is seeking a Clinic Executive to ensure smooth clinic operations and a welcoming environment. You will support medical staff and patients, manage appointments, billing, and records, and uphold data confidentiality.

Join a dynamic team focused on delivering exceptional patient care through efficient front-desk service, accurate submissions, and compliant operations in a busy clinic.

Qualifications

• Diploma or degree in Healthcare Management, Business Administration, or related field.
• Experience in clinic operations or healthcare administration preferred.
• Strong organizational and multitasking skills to handle a dynamic environment.
• Excellent communication and customer service skills to enhance patient experience.
• A team player with the ability to work independently and take initiative.

Responsibilities

• Ensure a high level of customer service, addressing patient needs with care and efficiency
• Oversee daily clinic operations to ensure efficiency and excellent patient care
• Manage patient appointments, scheduling, and registration with a friendly approach
• Handle billing, insurance claims, and Medisave submissions accurately
• Maintain patient records and ensure data confidentiality
• Provide front desk support, assisting with patient inquiries and concerns
• Coordinate with doctors, nurses, and staff to optimize workflow
• Manage clinic inventory and ensure medical supplies are well-stocked
• Ensure compliance with clinic policies and regulatory requirements

Skills

Organizational skills

Multitasking

Communication skills

Customer service

Team player

Independent work

Education

Diploma or degree in Healthcare Management, Business Administration, or related field

Job description

We believe that exceptional patient care starts with a well-run clinic. As a Clinic Executive, you will play a vital role in ensuring smooth operations, creating a welcoming environment, and supporting both our medical team and patients.

Your Role:

• Ensure a high level of customer service, addressing patient needs with care and efficiency
• Oversee daily clinic operations to ensure efficiency and excellent patient care
• Manage patient appointments, scheduling, and registration with a friendly approach
• Handle billing, insurance claims, and Medisave submissions accurately
• Maintain patient records and ensure data confidentiality
• Provide front desk support, assisting with patient inquiries and concerns
• Coordinate with doctors, nurses, and staff to optimize workflow
• Manage clinic inventory and ensure medical supplies are well-stocked
• Ensure compliance with clinic policies and regulatory requirements

Who We’re Looking For:

• Diploma or degree in Healthcare Management, Business Administration, or related field
• Experience in clinic operations or healthcare administration preferred
• Strong organizational and multitasking skills to handle a dynamic environment
• Excellent communication and customer service skills to enhance patient experience
• A team player with the ability to work independently and take initiative