Clinic Assistant - Front Desk & Patient Care

Novena Vascular and Varicose Vein Center; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Novena Vascular and Varicose Vein Center is seeking a dedicated Clinic Assistant in the Novena Central Region, Singapore, on a full-time basis. You will be the first point of contact, greeting patients, registering them, and supporting both clinical and administrative tasks in a specialised vascular clinic.

The role involves patient preparation, vital signs when appropriate, sterilising equipment, managing records in PLATO, and handling inquiries with professionalism.

Qualifications

• GCE A LEVEL with proficient English.
• At least 2 years in healthcare/administrative settings.
• Strong organisational and time management.
• Excellent interpersonal and patient-focused communication.
• Ability to maintain confidentiality and accurate records.

Responsibilities

• Greet and register patients on arrival.
• Record patient information in Plato and maintain confidentiality.
• Assist with patient prep and vitals when needed.
• Sterilize and manage clinic equipment per infection control.
• Schedule and manage clinic appointments for smooth flow.
• Answer patient inquiries via phone and email professionally.
• Maintain clinic cleanliness and environment.
• Handle filing, photocopying and data entry tasks.
• Accompany patients to treatment rooms when required.
• Support insurance related matters as needed.

Skills

English fluency

Multitasking

Communication

Data confidentiality

Physical stamina

PLATO

Microsoft Office

Education

GCE A LEVEL

Tools

PLATO

Microsoft Office

Job description

Novena Vascular and Varicose Vein Center is seeking a dedicated Clinic Assistant in the Novena Central Region, Singapore, on a full-time basis. You will be the first point of contact, greeting patients, registering them, and supporting both clinical and administrative tasks in a specialised vascular clinic.

The role involves patient preparation, vital signs when appropriate, sterilising equipment, managing records in PLATO, and handling inquiries with professionalism.