Clinic Assistant at Oxyhealth

Oxyhealth; Singapore; On-site; SGD 27,000 - 31,000; Full time

Benefits offered by this job

Employee discount

Professional development

Promotion to permanent employee

Job summary

Oxyhealth in Yishun is seeking a Clinic Assistant for a full-time on-site role. You will register patients, verify government scheme eligibility, dispense medications, and assist with appointment scheduling and patient inquiries.

You will provide administrative support, handle EMR data entry, claims processing, and liaise with external vendors. The ideal candidate can work weekends and has a basic healthcare background.

Qualifications

• Minimum GCE 'N' Level qualifications.
• Experience in healthcare, hospitality, or customer service preferred.
• Familiarity with SGiMED is advantageous.
• Comfortable with technology and computer systems.
• Strong interpersonal, communication, and organisational skills.
• Able to work on weekends.

Responsibilities

• Register patients and verify eligibility for government schemes and corporate benefits.
• Dispense medications accurately with correct dosage and instructions.
• Assist with appointment scheduling and follow-up visits; handle enquiries via phone, WhatsApp, and email.
• Manage petty cash, ensure POS systems function; data entry into EMR systems; handle forms and referrals.
• Process claims (e.g., CHAS, HSG, Medisave, TPA); monitor daily takings; end-of-day closing and reconciliation.
• Monitor clinic operations (fridge temps, waste disposal, housekeeping, equipment maintenance); liaise with labs and radiology providers.

Skills

Customer service

Multilingual communication

Tech-savvy

Education

GCE N Level

Tools

SGiMED

Job description

Clinic Assistant at Oxyhealth in Yishun, S00, SG.

This Full time on site position offers great opportunities for career growth.

Key Responsibilities

1. Patient Registration & Frontline Operations

   Ensure the clinic, medical devices and clinic equipment are in working order prior to the start of the shift. Register patients and verify eligibility for government schemes and corporate benefits. Update Third-Party Administrator (TPA) benefits in the clinic management system (CMS). Dispense medications accurately, ensuring the correct medication, dosage, quantity, and administration instructions are provided to the right patient. Assist patients with appointment scheduling and follow-up visits. Attend to patient enquiries via phone, WhatsApp, and email.

2. Administrative & Operational Support

   Manage petty cash opening balances and ensure POS systems are functioning properly. Perform accurate data entry into Electronic Medical Record (EMR) systems. Prepare, print, scan, and upload medical forms, referrals, laboratory, and radiology documents into the patient portal/CMS. Maintain proper filing, documentation, and attendance records. Process claims promptly (e.g. CHAS, HSG, Medisave, TPA claims). Perform end-of-day closing duties, including reconciliation of daily takings. Monitor clinic operations, including fridge temperature logs, sharp box disposal, housekeeping, and equipment maintenance. Track and release patient reports in a timely manner. Liaise with external vendors such as laboratories and radiology providers. Carry out any other duties assigned by the Doctor.

3. Clinical Support

   Replenish medications, consumables, and treatment room supplies. Assist clinicians during procedures, provide chaperoning. Perform basic clinical procedures such as ECGs and recording patients’ vital signs. Clean, sterilise, and maintain medical instruments and equipment.

Ideal Candidate Profile

• Able to work on weekends
• Minimum GCE "N" Level qualifications.
• Prior experience in healthcare, hospitality, or customer service environments is preferred.
• Familiarity with SGiMED is advantageous.
• Comfortable with technology and computer systems.
• Strong interpersonal, communication, and organisational skills.
• Able to work independently
• Proficiency in multiple languages is an advantage.

Salary will be commensurate with qualifications and relevant experience.

Pay: $2,400.00 - $2,800.00 per month

Benefits

• Employee discount
• Professional development
• Promotion to permanent employee

Work Location: In person