Industry/ Organization Type: General Practitioner Clinic
Position Title: Clinic Assistant
Working Location: Island wide
Working Hours: 5 days (Rotating Shift)
Salary Package: Basic salary + Variable Bonus
Duration: Permanent Role
Key Responsibilities
- Greet and register patients upon arrival, ensuring accurate collection and entry of personal and medical information
- Schedule and manage patient appointments, follow-ups, and reminders
- Assist doctors and nurses during consultations and minor procedures as needed
- Prepare consultation rooms, maintain cleanliness and ensure all equipment and supplies are available
- Dispense prescribed medications and provide basic medication instructions to patients
- Manage billing, payment collection, and insurance claims processing
- Answer phone calls, handle enquiries, and provide information regarding clinic services
- Maintain patient records and ensure all documentation is updated and kept confidential
- Support daily clinic operations, including stock inventory, ordering supplies, and general administrative tasks
- Uphold high standards of customer service, professionalism, and care when interacting with patients and colleagues
- Adhere to clinic policies, medical confidentiality guidelines, and infection control protocols
Qualifications
- Minimum GCE 'O' Level or equivalent
- Previous experience in a healthcare or clinic setting is an advantage
- Able to use basic computer applications (Microsoft Office, clinic management systems, etc.)
- Responsible, organized, and able to work as part of a team
- Customer service-oriented, with a friendly and patient attitude
- Willing to work flexible hours or shifts as required