Clinic Assistant - Islandwide [SL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

WECRUIT PTE. LTD. is seeking a proactive clinic receptionist to manage front-desk operations in our Singapore clinic.

You will register patients, schedule appointments, verify insurance, and handle enquiries by phone and email to ensure a smooth and welcoming experience. You will assist doctors during consultations, maintain confidential patient records, offer basic healthcare information, coordinate referrals, and uphold infection control and safety standards while supporting day-to-day clinic

Qualifications

• Minimum GCE 'O' Levels or equivalent.
• 1–2 years of relevant experience.

Responsibilities

• Register patients at front desk and verify details.
• Schedule appointments and manage calendar slots.
• Verify insurance information and claims where applicable.
• Respond to enquiries via phone and email with professionalism.
• Greet patients and support the clinical team for a smooth visit.
• Maintain confidential patient records and proper filing.

Skills

Front desk operations

Customer service

Communication skills

Medical office support

Education

GCE O Levels or equivalent

Job description

• Manage front-desk operations, including patient registration, appointment scheduling, insurance verification, and handling enquiries via phone and email.
• Greet and assist patients professionally, ensuring a positive and efficient clinic experience.
• Assist doctors during consultations and medical procedures to support the delivery of quality patient care.
• Maintain accurate and confidential patient records, ensuring proper documentation and secure file management.
• Provide patients with basic healthcare information and post-consultation guidance as directed by the medical team.
• Coordinate referrals and collaborate with healthcare providers and specialists to facilitate comprehensive and continuous patient care.
• Maintain a clean, safe, and well-organized clinic environment in accordance with infection control and safety standards.
• Perform general administrative and clinical support duties to ensure the smooth day-to-day operations of the clinic.

Requirements

• Minimum GCE 'O' Levels, or equivalent certificates
• At least 1 - 2 years of relevant experience

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong