Clinic Assistant

PMG PL PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

PMG PL PTE. LTD. invites applications for a Clinic Assistant to support patient care, vendor liaison and daily admin tasks in our Singapore clinic. You will handle reception, data entry, billing and insurance claims, assist doctors during visits, and help maintain a safe, clean environment.

The role requires strong communication, organisational skills and reliability, with weekend availability. Prior clinic experience is preferred but not required.

Qualifications

• Experience in a clinic or healthcare setting preferred.
• Excellent communication and interpersonal skills.
• Proficient in data entry and basic billing procedures.
• Willing to work on weekends.

Responsibilities

• Receptionist duties: Answer telephone calls, and schedule patient appointments.
• Administrative duties: Obtain, key and maintain patient data records; assist in claims and billing processes; manage communications; arrange hospital services as needed.
• Clinical duties: Dispensing of medications; chaperone during consultations; ensure safety and cleanliness; sterilize equipment.

Skills

Interpersonal skills

Organisational skills

Billing experience

Proficient with computers

Weekend availability

Job description

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements

• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends