Clinic Assistant

Chiropractic Solutions Group Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Chiropractic Solutions Group Pte Ltd is seeking a vibrant individual to deliver an exceptional service experience for clients. The role emphasizes strong communication, a positive attitude, and growth potential.

You will ensure smooth clinic operations, provide high-level client engagement, manage enquiries, schedule appointments, and assist doctors during patient consultations. Exposure to new patient orientation and findings reports is part of the role.

Qualifications

• Attend to phone-in, email-in and walk-in enquiries.
• Schedule appointments for patients.
• Balance daily sales and manage clinic consumables.

Responsibilities

• Assist doctors in the consultation/treatment room.
• Execute and administer New Patient procedure (orientation, basic health screenings).
• Explain clinic policies and treatment plans during Report of Findings.

Skills

Communication

Customer service

Positive attitude

Job description

We are seeking a vibrant individual to provide an exceptional service experience for our clients, with a strong focus on communication, a positive attitude, and a desire to grow.

See to the smooth running of the clinic and provide high level client service and engagement.

• Attend to phone-in, email-in and walk-in enquiries
• Schedule appointment for patients
• Manage doctors daily schedule
• Manage payment, petty cash, stock movements, and clinic consumables
• Balance daily sales for clinic/doctor (End of the day closing)

Patient Care;

• Assist doctors in the consultation/treatment room
• Execute and administer \"New Patient\" procedure (A brief New Patient orientation will be conducted, carry out simple health screenings for the New Patient such as bilateral weight exam and posture check).
• Execute and administer \"Report of Findings\" procedure (prepare x-rays, explain clinic policies and procedures, explain the clinic financial plans to fund their treatment, etc).