Clinic Assistant

PMGPO PTE. LTD.; Singapore; Vor Ort; SGD 22.000 - 33.000; Vollzeit

Zusammenfassung

PMGPO PTE. LTD. seeks a Clinic Assistant to proactively address issues in patient care and vendor liaison while supporting daily administrative operations.

Responsibilities include answering calls, scheduling appointments, maintaining patient records, assisting with insurance claims and billing, and coordinating communications and requisitions. The role requires weekend work and strong communication skills.

Qualifikationen

• Minimum O Levels or equivalent is required.
• Experience in clinic/healthcare setting is preferred.
• Excellent interpersonal and communication skills are needed.
• Strong organizational skills to ensure quality service.
• Computer literate in common software.
• Weekend work availability is required.

Aufgaben

• Answer calls, schedule patient appointments and handle clinic queries.
• Maintain patient data records and guide on basic clinical procedures.
• Assist with patient health insurance claims and online billing.
• Manage internal/external communications and stock levels.
• Oversee purchasing, maintenance and repair of clinic equipment.

Kenntnisse

Interpersonal skills

Organizational skills

Communication skills

Customer service

Ausbildung

O Level or equivalent

Tools

Billing software

Clinic inventory system

Jobbeschreibung

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Receptionist Duties:

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties:

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Oversee the purchasing, maintenance, and repair of clinic equipment when required.

Clinical Duties:

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements;

• Minimum 'O' Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Computer literate/savvy
• Able to work on weekends