Clinic Assistant

PMG TH PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

PMG TH PTE. LTD. is seeking a dedicated Clinic Assistant to proactively address issues in patient care and to support daily administrative operations of the clinic.

The role covers receptionist duties, administrative tasks, and clinical support, including dispensing medications, assisting with billing, and ensuring a clean, safe environment. Weekend availability is required.

Qualifications

• Experience in clinic or healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients and staff.
• Strong written and verbal communication skills.
• Organizational skills to ensure service quality.

Responsibilities

• Reception duties: answer calls, schedule appointments, and address clinic queries.
• Administrative duties: collect and maintain patient data, guide basic clinical procedures, assist with insurance claims and billing.
• Clinical duties: assist in dispensing medications, provide financial counselling, accompany doctor during consultations, ensure cleanliness and sterilization.

Skills

Reception duties

Administrative support

Billing & insurance

Vendor liaison

Inventory management

Patient data handling

Job description

We are seeking a dedicated Clinic Assistant who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

• Answer telephone calls, and schedule patient appointments
• Answer queries about the clinic.

Administrative Duties

• Obtain, key and maintain patient data records
• Provide clear guidance on basic clinical procedures
• Assist in patient health insurance claims process
• Assist in online billing system and claiming for panel insurances
• Manage internal and external communications
• Arrange hospital admission, laboratory, and imaging services when required
• Assist in the mediation process between patients and healthcare providers
• Manage the clinic's inventory count and assist to order stock and supplies when low.
• Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties

• Dispensing of medications
• Financial counselling
• Chaperone/Accompany the Doctor during consultation when required
• Ensure the safety and cleanliness of the premises and consultation rooms
• Sterilize medical equipment and sanitize designated areas.

Job Requirements

• Relevant experience in clinic / healthcare setting preferred.
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills.
• Excellent organizational skills to ensure that quality services are provided.
• Knowledge of procuring supplies and equipment.
• Proficient in billing and negotiating with suppliers and vendors.
• Computer literate/savvy
• Able to work on weekends