Clinic assistant

GOODHEALTH MEDICAL PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

GOODHEALTH MEDICAL PTE. LTD. is seeking a clinic administrator who can handle walk-in patients, registrations, and inquiries while providing essential admin support and appointment scheduling.

The role includes processing prescriptions, billing under government schemes, assisting doctors, managing inventory, and maintaining a clean clinic environment. English fluency is required; Mandarin skills are a bonus. Singaporean/PR required.

Qualifications

• Singaporean or Permanent Resident status is required.
• Minimum 3 years of relevant healthcare/clinic experience.
• Proficient in English; Mandarin or dialect skills are a bonus for non-English speakers.
• Nursing/Enrolled nurse background is a plus.
• Familiarity with claims submissions or portal systems is advantageous.

Responsibilities

• Attend to walk-in patients and clinic enquiries.
• Manage front desk patient registration, answer phone queries and emails.
• Provide administrative support and schedule appointments.
• Process prescriptions and dispense medication to patients.
• Handle cashiering and government scheme/billing transactions.
• Assist doctors with procedures as needed.
• Manage inventory and replenish medicines and consumables.
• Maintain a clean, organized clinic environment.
• Assist with procedures and phlebotomy as required.
• Perform other ad hoc duties assigned by the doctor.

Skills

Customer service

Communication

English proficiency

Mandarin (bonus)

Computer literacy

Education

Nursing/Enrolled nurse background

Tools

Computer literacy

Job description

Job Description & Requirements

Position: Full time, contract

Looking for candidates who can work: 2 evenings per week and Saturday morning

Job Responsibilities

• Attend to walk-in patients and clinic enquiries
• Manage front desk patient registration, answer phone queries and emails
• Provide administrative support and scheduling appointments
• Process prescription accurately and dispensing of medication to patients
• Cashiering and process billing transactions under different government schemes and managed care programmes
• Assist Doctor with procedures whenever necessary
• Manage inventory and replenish of medicines and consumable items
• Maintain a clean and organized clinic environment
• Assist with procedures, phlebotomy
• Assist with other ad hoc duties assigned by Doctor

Requirements

• Singaporean or Permanent Resident
• Minimum 3 years of relevant working experience in a healthcare or clinic work environment.
• Proficient in English. Ability to speak Mandarin or dialect is a bonus as there are patients who do not speak English.
• Nursing/ Enrolled nurse background is a plus.
• Good knowledge and experience on claims submissions (eg. Third Party Administrator Portal, Insurance Provider Portal, Mediclaim Portal etc) will be an added advantage
• Excellent customer service and communication skills
• Responsible, well-organized and proactive
• Strong attention to detail and ability to maintain accurate records
• Computer literacy
• Remuneration will be adjusted based on experience and performance.

Only shortlisted candidates will be notified for an interview.