Client Success Strategist for Enterprise Growth

Indeduconsultancy; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive compensation

Job summary

Gartner, Inc. in Singapore is seeking a Client Success Associate to ensure clients realize value beyond their investment. You will onboard clients, surface priorities, and drive engagement of Gartner services across large client teams.

In this role you will build relationships with C-level stakeholders, collaborate with Sales and Executive Partners, and monitor metrics to support renewals and growth. A customer-centric mindset and strong analytical, communication, and influencing skills are

Qualifications

• Bachelor’s degree preferred.
• Proven track record of executive presence and client service excellence.
• Strong analytical and problem-solving abilities.

Responsibilities

• Regularly engage with clients virtually to understand priorities and drive value.
• Build relationships with C-level stakeholders across business functions.
• Collaborate with Sales and Executive Partners to maximize client value and renewal likelihood.
• Monitor client engagement metrics and support contract renewal and retention.

Skills

Executive presence

Communication skills

Collaboration

Prioritization

Critical thinking

Influencing skills

Analytical thinking

Client service mindset

Education

Bachelor's degree

Job description

Gartner, Inc. in Singapore is seeking a Client Success Associate to ensure clients realize value beyond their investment. You will onboard clients, surface priorities, and drive engagement of Gartner services across large client teams.

In this role you will build relationships with C-level stakeholders, collaborate with Sales and Executive Partners, and monitor metrics to support renewals and growth. A customer-centric mindset and strong analytical, communication, and influencing skills are