Client Services Executive (Immigration)

GLOBEVISA CONSULTANT PTE LTD; Singapore; On-site; SGD 33,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Medical benefits

Fixed hours

Training & onboarding

Career progression

EP sponsorship

CBD office near MRT

Job summary

Globevisa Group, based in Singapore, is seeking a Client Services Executive to support immigration operations. The role focuses on post-sales client servicing while assisting sales consultants and marketing tasks.

It suits individuals who enjoy coordinating processes, managing client relationships, and working in a structured environment. Requirements include a minimum Diploma and at least 1 year in client service/administration.

Qualifications

• Minimum Diploma qualification (or equivalent).
• Minimum 1 year of experience in client service / admin / coordination roles.
• Internship experience considered, including fresh graduates.

Responsibilities

• Client Servicing (Primary Focus): manage client cases and ensure smooth progress throughout the application process.
• Provide guidance on documentation and procedures.
• Handle client enquiries and maintain strong client relationships.
• Ensure timely follow-ups and high service standards.
• Sales Support: assist sales consultants with case onboarding and basic eligibility coordination; support documentation preparation before case submission.
• Marketing Support: assist in simple marketing tasks such as preparing promotional materials (e.g. posters, basic content).

Skills

Client service

Communication skills

Organisational skills

Detail-oriented

Education

Diploma

Job description

Globevisa Group, established in 2002, is an immigration advice provider based in Singapore (Registered as Globevisa Consultant Pte. Ltd. in Singapore) that offers services on different immigration programs meticulously selected by Globevisa's expert team. With 50+ offices dotted around the world serving clients from 120+ countries or regions, running over 180+ programs, covering major cities in Asia, Americas, Europe and Oceania, Globevisa has a truly global perspective and is dedicated to realizing relocation dreams for people worldwide.

About the Role

We are looking for a client-focused and detail-oriented Client Services Executive to support our immigration operations in Singapore.

This role is primarily focused on post-sales client servicing, while also providing support to sales consultants and participating in basic marketing initiatives. It is ideal for candidates who enjoy working with people, managing processes, and developing strong coordination skills.

Key Responsibilities

Client Servicing (Primary Focus)

• Manage client cases and ensure smooth progress throughout the application process

• Provide guidance on documentation and procedures

• Handle client enquiries and maintain strong client relationships

• Ensure timely follow-ups and high service standards

Sales Support

• Assist sales consultants with case onboarding and basic eligibility coordination

• Support documentation preparation before case submission

Marketing Support

• Assist in simple marketing tasks such as preparing promotional materials (e.g. posters, basic content)

Requirements

• Minimum Diploma qualification (or equivalent)

• Minimum 1 year of experience in client service / admin / coordination roles

• Candidates with internship experience are encouraged to apply, including fresh graduates

• Strong communication skills and ability to handle client interactions professionally

• Good organisational and multitasking abilities

• Detail-oriented with strong execution skills

• Positive attitude and willingness to learn

• Comfortable working in a structured, process-driven environment

What We Offer

• Competitive base salary

• Monthly performance bonus for strong performers

• Medical benefits and allowances (including mobile, computer, and attire support)

• Stable working hours: Monday to Friday, 9:00 AM – 6:00 PM

• Structured training and onboarding support

• Clear career progression pathway within the organisation

• Eligible candidates may be considered for Employment Pass (EP) sponsorship, subject to prevailing MOM requirements

• Convenient CBD office location (near Raffles Place / Telok Ayer MRT)