Client Services Executive (Immigration)

GLOBEVISA CONSULTANT PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

GLOBEVISA CONSULTANT PTE. LTD. is seeking a Client Services Executive to support immigration operations in Singapore. The role focuses on post-sales client servicing, with additional support for sales consultants and basic marketing tasks.

You will manage client cases, guide documentation, handle inquiries, and maintain strong client relationships within a structured, process-driven environment. A Diploma and 1 year of client service experience are required, with opportunities for career growth.

Qualifications

• Diploma or equivalent required.
• At least 1 year of client service/admin/coordination experience.
• Strong communication and professional client interactions.
• Good organizational and multitasking abilities.
• Detail-oriented with execution skills.
• Positive attitude and willingness to learn.
• Comfortable in a structured, process-driven environment.

Responsibilities

• Client Servicing (Primary Focus): Manage client cases and ensure smooth progress through the application process; provide guidance on documentation and procedures; handle client enquiries and maintain relationships; ensure timely follow-ups and high service standards.
• Sales Support: Assist sales consultants with case onboarding and basic eligibility coordination; support documentation preparation before case submission.
• Marketing Support: Assist in simple marketing tasks such as preparing promotional materials (e.g. posters, basic content).

Skills

Client communication

Coordination

Multitasking

Attention to detail

Process-driven

Education

Diploma or equivalent

Tools

MS Office

Job description

About the Role

We are looking for a client-focused and detail-oriented Client Services Executive to support our immigration operations in Singapore.

This role is primarily focused on post-sales client servicing, while also providing support to sales consultants and participating in basic marketing initiatives. It is ideal for candidates who enjoy working with people, managing processes, and developing strong coordination skills.

Key Responsibilities

Client Servicing (Primary Focus)

• Manage client cases and ensure smooth progress throughout the application process
• Provide guidance on documentation and procedures
• Handle client enquiries and maintain strong client relationships
• Ensure timely follow-ups and high service standards

Sales Support

• Assist sales consultants with case onboarding and basic eligibility coordination
• Support documentation preparation before case submission

Marketing Support

• Assist in simple marketing tasks such as preparing promotional materials (e.g. posters, basic content)

Requirements

• Minimum Diploma qualification (or equivalent)
• Minimum 1 year of experience in client service / admin / coordination roles
• Strong communication skills and ability to handle client interactions professionally
• Good organisational and multitasking abilities
• Detail-oriented with strong execution skills
• Positive attitude and willingness to learn
• Comfortable working in a structured, process-driven environment

What We Offer

• Competitive base salary
• Monthly performance bonus for strong performers
• Medical benefits and allowances (including mobile, computer, and attire support)
• Stable working hours: Monday to Friday, 9:00 AM – 6:00 PM
• Structured training and onboarding support
• Clear career progression pathway within the organisation
• Opportunities for internal career advancement and cross-border transfers
• Convenient CBD office location (near Raffles Place / Telok Ayer MRT)