Client Services Associate (e-Banking) - Contract

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd in Singapore is seeking a detail‑oriented profile specialist to set up and maintain customer profiles on banking platforms, ensuring accuracy and compliance. You will tag users as authorisers or administrators, handle inquiries, update tracking spreadsheets, and perform live verifications to uphold internal controls.

A degree in Banking and Finance with at least 1 year in banking, strong communication, and high accuracy are essential; MS Office

Qualifications

• Degree holder in Banking and Finance with at least 1 year experience in a banking environment.
• Strong communication and interpersonal skills for professional stakeholder interaction.
• Highly responsible with accuracy and detail in data handling.
• Ability to manage workload, prioritize tasks, and work independently with speed and quality.
• Foundational PC skills and awareness of internet security best practices.
• Proficiency in MS Office, especially Word and Excel; familiar with Access is a plus.

Responsibilities

• Set up and maintain customer profiles on various e-banking platforms based on documentation, ensuring data accuracy and compliance.
• Tag users as authorisers and/or administrators in the system when required, facilitating ongoing compliance screening.
• Handle enquiries and follow-ups related to customer profile maintenance, providing clear and professional communication.
• Maintain and update tracking spreadsheets accurately and promptly, contributing to efficient workflow management.
• Conduct live verification in systems to ensure data integrity and adherence to internal controls.
• Support other tasks or rotations as assigned within the department, demonstrating adaptability and a team-first attitude.

Skills

Communication skills

Interpersonal skills

Attention to detail

Data entry accuracy

MS Office proficiency

Education

Banking and Finance degree

Tools

Excel

Word

Access

Job description

Job Responsibilities

• Set up and maintain customer profiles on various e-banking platforms based on submitted documentation, ensuring data accuracy and compliance
• Perform tagging of users as authorisers and/or administrators in the system when required, facilitating ongoing compliance screening
• Handle enquiries and follow-ups related to customer profile maintenance, providing clear and professional communication
• Maintain and update tracking spreadsheets accurately and promptly, contributing to efficient workflow management
• Conduct live verification in systems to ensure data integrity and adherence to internal controls
• Support other tasks or rotations as assigned within the department, demonstrating adaptability and a team-first attitude

Job Qualifications

• Degree holder in Banking and Finance with at least 1 year experience in a banking environment
• Good communication and interpersonal skills to interact professionally with colleagues and stakeholders as you will be a key part of a collaborative team
• A highly responsible individual with an unwavering commitment to accuracy and detail.
• Proven ability to manage a workload effectively, prioritize tasks, and execute duties with speed and independence while maintaining high quality.
• Foundational understanding of PC usage and a keen awareness of internet security best practices.
• Intermediate to advanced proficiency in Microsoft Office Suite, particularly Word and Excel (for data tracking and reporting), and ideally some familiarity with Access.