Client Service Associate

MINMED GROUP PTE. LTD; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

MINMED GROUP PTE. LTD is seeking a Client Service Associate to deliver exceptional customer service and patient care at our screening centres in Singapore. You will greet participants, handle enquiries and schedule appointments while supporting basic clinical procedures and accurate MOH-compliant records.

The role emphasizes a service-oriented posture, strong communication, and the ability to work in a healthcare environment. Previous healthcare or hospitality experience is a plus.

Qualifications

• Good interpersonal and communication skills.
• Experience in healthcare or clinic setting advantageous.
• Applicants with Hospitality background is an advantage.

Responsibilities

• Provide a high level of customer care to participants who visit us for their health screening.
• Manage participants’ enquiries and appointments in a professional manner.
• Assist with clinical procedure such as ECG and other biometric measurements.
• Keep proper clinical records in line with MOH requirements.
• Maintain good housekeeping and perform other duties which may be assigned.

Skills

Interpersonal communication

Education

Diploma education

Job description

The Client Service Associate plays a crucial role in providing exceptional customer service and patient care at Minmed Screening Centres. Acting as a service ambassador, this position ensures a welcoming experience for participants during their health screenings.

Role & Responsibilities:

• Provide a high level of customer care to participants who visit us for their health screening
• Manage participants’ enquiries and appointments in a professional manner
• Assist with clinical procedure such as ECG and other biometric measurements
• Keep proper clinical records in line with requirements of MOH
• Maintain good housekeeping and perform other duties which may be assigned

Requirements:

• Diploma education
• Experience in healthcare or clinic setting advantageous
• Applicants with Hospitality background is an advantage
• Good interpersonal and communication skills
• Strong customer and service-oriented posture