Client Development Intern – CRM & Clienteling (SEA)

Van Cleef & Arpels; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Van Cleef & Arpels in Singapore is seeking a Client Development Assistant to support Launching & Following CRM campaigns across Southeast Asia (Singapore, Thailand, Malaysia, Vietnam). You will ensure the highest level of client experience by implementing client-related campaigns and tools.

Work with regional teams and boutiques to roll-out mailings, coordinate Clienteling campaigns, monitor adoption of Clienteling apps, and manage admin tasks like stock movements and POs.

Qualifications

• First experience in the retail industry.
• Excellent organizational skills and attention to detail.
• Able to collaborate cross-department and with stakeholders.
• Able to work autonomously, proactively and be solution oriented.

Responsibilities

• Support development and roll-out of mailing and e-mail campaigns with regional team.
• Coordinate Clienteling campaigns: briefing, launch communication, follow-up, and KPI reporting.
• Serve as main contact for boutiques on Clienteling App topics, including new features and bug follow-up.
• Monitor adoption of Clienteling tools across boutiques to maximize engagement.
• Support appointment booking and Queue Management systems; manage admin tasks (stock movements, vendor management, PO).

Skills

Organizational skills

Attention to detail

Cross-functional collaboration

Autonomous work

Proactive

Solution oriented

Job description

Van Cleef & Arpels in Singapore is seeking a Client Development Assistant to support Launching & Following CRM campaigns across Southeast Asia (Singapore, Thailand, Malaysia, Vietnam). You will ensure the highest level of client experience by implementing client-related campaigns and tools.

Work with regional teams and boutiques to roll-out mailings, coordinate Clienteling campaigns, monitor adoption of Clienteling apps, and manage admin tasks like stock movements and POs.