Client-Centric Sales Support Specialist

EQUE Pte Ltd.; Singapore; Hybrid; SGD 32,000 - 52,000; Full time

Job summary

EQUE Pte Ltd. Singapore is seeking a Sales Support professional to liaise with clients, provide quality telephone support, and assist in preparing product offers. You will work closely with the Sales Engineer or Regional Sales Manager to ensure accurate offers and timely follow-up.

The role involves handling down payments and billing, managing customer records, and addressing complaints professionally. A minimum of 1 year in Sales Support is required, and you will maintain the customer database

Qualifications

• 1 year of experience in Sales Support duties

Responsibilities

• Liaise with the client to provide a quality of service and telephone support
• Make product offer
• Work in tandem with the Sales Engineer or the Regional Sales Manager
• Follow up with product offers
• Negotiation and performing contract review
• Handle down payments and billing of products
• Manage any customers grieves or complaints in a professional manner
• Create customer record in the company and maintaining database

Job description

EQUE Pte Ltd. Singapore is seeking a Sales Support professional to liaise with clients, provide quality telephone support, and assist in preparing product offers. You will work closely with the Sales Engineer or Regional Sales Manager to ensure accurate offers and timely follow-up.

The role involves handling down payments and billing, managing customer records, and addressing complaints professionally. A minimum of 1 year in Sales Support is required, and you will maintain the customer database