Sales Support Specialist: Fast-Paced Customer Care

JEC TECHNOLOGY PTE. LTD; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

JEC Technology Pte. Ltd. in Singapore is seeking a proactive Sales Support Assistant to handle inquiries, quotations, order processing, and shipment documentation, supporting the sales team to achieve targets.

You will track inventory, monitor demand, maintain the customer database, and stay updated on product features while delivering excellent customer service in a fast-paced environment.

Qualifications

• At least 2 years of relevant experience in Sales Administration / Customer Service / Order Fulfilment related position.
• Prior working experience in Precision Engineering / Automation / Electronics industry will be an added advantage.
• Proficient in MS Office.
• Positive attitude with customer service mindset.
• Able to work in a fast-paced environment.

Responsibilities

• Handle customer enquiries, quotations, order processing, and preparation of shipment documents.
• Track inventory, monitor customer demand, and follow up with plans on the delivery schedule.
• Maintain customer database records on a timely basis.
• Provide good customer service and assist the sales team in meeting their sales target.
• Well-versed in products and stay up-to-date with new features.

Skills

Customer service

Sales support

Tools

MS Office

Job description

JEC Technology Pte. Ltd. in Singapore is seeking a proactive Sales Support Assistant to handle inquiries, quotations, order processing, and shipment documentation, supporting the sales team to achieve targets.

You will track inventory, monitor demand, maintain the customer database, and stay updated on product features while delivering excellent customer service in a fast-paced environment.