Clerical Assistant

C&A AUTO LEASING PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Benefits offered by this job

Lunch provided

Job summary

C&A AUTO LEASING PTE. LTD. is seeking a dedicated credit support specialist to streamline car loan applications and administrative tasks. You will liaise with banks, customers and dealers to ensure smooth processing and accurate documentation.

Responsibilities include data entry in Excel, document preparation in Word, and daily invoicing. Proficiency in Chinese communication is valued to facilitate clear cross-language coordination.

Qualifications

• Ability to meet deadlines and deliver accurate loan documentation.
• Responsible and precise in handling daily duties.
• Commitment to team goals and company standards.
• Demonstrated problem-solving during loan processing.
• Maintains composure and effectiveness under work-related stress.

Responsibilities

• Process car loan applications via WhatsApp, email and AI platforms with timely submission.
• Organize and manage digital files, create folders and export Word/PDF documents.
• Use Excel for data entry, copy-paste, basic calculations and formulas.
• Prepare and format loan processing documents using Word.
• Perform daily administrative tasks including invoicing and updating loan status.
• Communicate with bank officers, customers and dealers to track progress.
• Correspond with Chinese-speaking associates and customers for clear communication.

Skills

Task efficiency

Responsibility

Team goal alignment

Problem solving

Staying calm under pressure

Job description

Job Summary

You will support the credit agent team by processing car loan applications, managing administrative tasks, and liaising with banks, customers, and dealers to ensure smooth loan processing and accurate documentation.

Responsibilities

• Process car loan applications through WhatsApp, Email, and AI platforms to ensure timely submission and follow-up
• Organize and manage digital files by creating folders, saving documents correctly, and exporting files as Word or PDF for easy retrieval
• Use Microsoft Excel to perform data entry, copy and paste functions, basic calculations, and apply formulas such as SUM to maintain accurate records
• Utilize Microsoft Word to prepare and format documents required for loan processing and communication
• Perform daily administrative tasks including invoicing and updating loan status to support operational efficiency
• Communicate effectively with bank officers, customers, and dealers to track and update loan application progress
• Correspond with Chinese-speaking associates and customers to facilitate clear and accurate communication

Preferred competencies and qualifications

• Demonstrate efficiency in completing tasks within deadlines
• Exhibit responsibility in managing assigned duties accurately
• Show commitment to team goals and company standards
• Apply problem-solving skills to resolve issues during loan processing
• Maintain composure and effectiveness under work-related stress

Other Information

• Lunch provided
• Salary revision after confirmation based on performance
• Monday to Friday, 9am to 6pm
• No Quota for S Pass
• Singaporean, Malaysians and PR are welcome