Executive, Loan Transactions (Credit Operations)

RHB Singapore; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

RHB Singapore is hiring an Executive for Loan Transactions in Singapore. This full-time role involves managing loan processes, improving operational efficiency, and participating in team initiatives to enhance service delivery.

The ideal candidate will hold a Bachelor Degree or Diploma and have at least 1 year of relevant experience in credit processing. Strong skills in Microsoft Excel and effective time management are essential. This position provides a dynamic work environment within a progressive organization.

Qualifications

• At least 1 year of related experience in a Financial Institution in credit processing for all credit products.
• Familiar with both corporate and consumer products would be an added advantage.
• Resourceful with good time management skills.

Responsibilities

• Perform loan disbursements, repayments, rollovers, redemption, and fee collection accurately.
• Collaborate with the Team Lead to engage the Business Units for effective resolutions.
• Participate in process digitalization and improvement initiatives.

Skills

Credit processing experience

Proficiency in Microsoft Excel

Time management skills

Team player

Education

Bachelor Degree/Diploma or equivalent

Job description

Executive, Loan Transactions (Credit Operations)

• Full-time

RHB Singapore is a progressive and growing financial organization. We are committed to creating a fulfilling, dynamic and engaging work environment for our team of more than 15,000 employees across locations in ASEAN.

Key Responsibilities:

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated time line.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation /STP

• Participate in process digitalization, automation initiatives, bank-wide projects and system testing.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency / Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes.
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators.
• Work together with Team Lead to ensure that audit rating is Satisfactory or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward roles.
• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

Requirements:

• Bachelor Degree/Diploma or equivalent.
• At least 1 year related experience in a Financial Institution in credit processing for all credit products.
• Familiar with both corporate and consumer products would be an added advantage.
• Resourceful and a good team player
• Good time management skills and ability to multi-task.
• Proficiency in Microsoft Office specifically in Excel