Claims Associate (Tanjong Pagar-S2)

ENCOMPASSE; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

ENCOMPASSE is seeking a detail‑oriented Grants Administrator in Singapore to manage end‑to‑end grant applications, eligibility checks, document verification, and data entry. You will collaborate with grant recipients and internal teams to collect supporting documents, track statuses, and ensure compliance with funding rules.

Familiarity with RPA and digital workflows is a plus. This role is a 2‑year contract based in Singapore, offering opportunities to improve processes while upholding

Qualifications

• Degree/Diploma in Business Admin, Finance or related field
• Diploma holders with at least 1 year of relevant experience preferred
• Strong attention to detail and accuracy under pressure
• Effective communication and interpersonal skills
• Strong time management with ability to prioritize and multitask
• Resilient and able to handle high workloads efficiently

Responsibilities

• Process grants applications: eligibility checks, document verification, data entry, and compliance checks
• Coordinate with grant recipients and internal stakeholders for timely submission of supporting documents and claims
• Monitor and track application and claim statuses, maintain records, and update systems for reporting and disbursement
• Perform claims verification by reviewing supporting documents and validating eligibility
• Operate and support RPA-enabled workflows for claims verification and disbursement, including validation of automated outputs
• Ensure compliance with regulatory, funding agency, governance, and organisational requirements
• Provide admin and operational support for grant meetings, audits, and reporting requirements

Skills

Attention to detail

Communication skills

Time management

Resilience

Analytical thinking

Meticulous

Education

Degree/Diploma in Business Administration, Finance or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

RPA familiarity

Job description

Job Description

• 1) Process grants applications, including eligibility assessment, document verification, data entry, and compliance checks to ensure adherence to grant policies and guidelines.
• 2) Coordinate with grant recipients and internal stakeholders to facilitate the timely submission of supporting documents and claims and resolve any application or claims-related queries.
• 3) Monitor and track application and claim statuses, maintain accurate records, and update internal systems and databases to support reporting and disbursement activities.
• 4) Perform claims verification by reviewing supporting documents, validating claim eligibility, and ensuring compliance with funding requirements and operating procedures.
• 5) Operate and support RPA-enabled and digital processing workflows for claims verification and disbursement activities, including exception handling, validation of automated outputs, and participation in process improvement and automation initiatives to enhance operational efficiency and service quality.
• 6) Ensure compliance with regulatory, funding agency, governance, and organisational requirements.
• 7) Provide administrative and operational support for grant-related meetings, audits, reporting requirements, and stakeholder engagements.

Requirements

• 1) Degree/Diploma in Business Administration, Finance or related field. Diploma holder should have at least 1 year of relevant working experience.
• 2) Prior experience in grant administration, funding operations or similar roles preferred
• 3) Strong attention to details and ability to maintain accuracy under pressure
• 4) Effective communication and interpersonal skills, with a collaborative and professional approach
• 5) Strong time management skills and able to prioritize and multitask effectively
• 6) Resilient and able to handle high workloads or unexpected challenges efficiently.

Special Knowledge or Skills:

• 1) Good interpersonal and communication skills.
• 2) Customer service.
• 3) Good analytical, problem-solving, and critical thinking skills.
• 4) Meticulous and detail oriented.
• 5) Proficient in Microsoft Excel, Word, and PowerPoint.
• 6) Familiarity with RPA, workflow automation, and digital solutions will be an added advantage.

Hybrid, M-F: 8.30am - 6pm. Work location is Tanjong Pagar. 2-years contract