Claims Associate

MCI Career Services; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

MCI Career Services in Singapore is seeking a detail‑driven claims administrator to verify correctness of grants claims against checklists and supporting documents, and to prepare and enter claims into the system.

You will handle escalated enquiries, liaise with external parties for clarification, collate data for reporting, and provide general administrative support. Attention to accuracy and strong MS Word/Excel skills are essential.

Qualifications

• Degree in business or equivalent, or diploma in business with at least 5 years of relevant work experience.
• Experience in public sector grants or claims processing an advantage.
• Strong interpersonal and communication skills.
• Good problem solving and critical thinking abilities.
• Meticulous and detail oriented.
• Proficient with MS Word and Excel.

Responsibilities

• Verify correctness and completeness of claim against checklist and/or documents.
• Prepare claim memo and create claim in the system.
• Attend to escalated enquiries and liaise with external parties for clarification.
• Collate data/information/statistics for reporting.
• Provide administrative support and undertake additional tasks as assigned.

Skills

Interpersonal skills

Communication skills

Problem solving

Detail oriented

Microsoft Word

Microsoft Excel

Education

Business degree or diploma

Job description

Singapore, Singapore | Posted on 01/08/2025

Job Description

• Working hours: Monday - Friday (8.30am - 6.00pm)
  

Job Description:

• Verify correctness and completeness of claim against checklist and/or supporting documents.
  
• Prepare claim memo and create claim in the system.
  
• Attend to escalated enquiries and liaise with external parties for clarification
  
• Collation of data/ information/ statistics for reporting.
  
• Provide administrative support and undertake additional tasks as assigned
  

Requirements:

• Degree in business or equivalent, or diploma in business with at least 5 years of relevant work experience.
  
• Experience in public sector grants or claims processing or handling of grant disbursement would be an advantage.
  
• Good interpersonal and communications skills.
  
• Good problem solving and critical thinking skills.
  
• Meticulous and details oriented.
  
• Proficient in Microsoft Word and Excel.
  

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.