Citrix CVAD Administrator - Virtual Desktop Ops

Helius Technologies Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Helius Technologies Pte Ltd is seeking a motivated Citrix Administrator to support Citrix Virtual Apps and Desktops environments in Singapore. You will aid in maintaining the Citrix infrastructure, troubleshoot user issues, and help ensure availability and performance of virtual desktop services.

The ideal candidate will have about 1 year of hands-on experience, basic knowledge of CVAD and Citrix components, and a willingness to learn.

Qualifications

• 1 year of experience administering or supporting Citrix environments.
• Basic knowledge of Citrix Virtual Apps and Desktops (CVAD) or Citrix XenApp/XenDesktop.
• Familiarity with Citrix Director for monitoring and troubleshooting.
• Understanding of Windows Server administration (2019/2022).
• Active Directory, DNS, DHCP, and Group Policy knowledge.

Responsibilities

• Monitor and maintain Citrix Virtual Apps and Desktops environments.
• Provide Level 1 and Level 2 support for Citrix incidents and service requests.
• Troubleshoot user login, application launch, printing, and profile issues.
• Assist in installation, configuration, and maintenance of Citrix components (Delivery Controllers, StoreFront, Workspace, VDAs).
• Monitor Director for health, sessions and performance.
• Create and manage machine catalogs and delivery groups under supervision.
• Support Windows Server and Windows desktop OS in the Citrix environment.
• Perform routine health checks, monitoring and basic performance tuning.
• Assist with patching and upgrading Citrix servers during maintenance windows.
• Work with Active Directory to manage users, groups and GPOs.
• Support printer mapping, profile management and file share access.
• Document procedures and configurations; escalate complex issues.
• Participate in disaster recovery testing and scheduled maintenance.

Skills

Citrix administration

Troubleshooting

Networking basics

PowerShell

Documentation

Communication

Education

Bachelor's degree in Computer Science/IT

CCA or equivalent certification

Microsoft Windows Server certification

Tools

Citrix Delivery Controllers

StoreFront

Citrix Workspace

Virtual Delivery Agents (VDAs)

Citrix Director

Job description

Helius Technologies Pte Ltd is seeking a motivated Citrix Administrator to support Citrix Virtual Apps and Desktops environments in Singapore. You will aid in maintaining the Citrix infrastructure, troubleshoot user issues, and help ensure availability and performance of virtual desktop services.

The ideal candidate will have about 1 year of hands-on experience, basic knowledge of CVAD and Citrix components, and a willingness to learn.