Citrix Administrator: CVAD & Desktop Virtualization Pro

BASIL TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Basil Technologies Pte. Ltd. in Singapore is seeking a motivated Citrix Administrator to support Citrix Virtual Apps and Desktops environments.

The role involves maintaining infrastructure, troubleshooting user issues, and ensuring high availability of virtual desktop services. Responsibilities include monitoring Citrix components, providing Level 1/2 support, configuring Delivery Controllers, StoreFront, VDAs, and collaborating with AD, DNS, DHCP, and GPOs.

Qualifications

• 1 year of experience administering or supporting Citrix environments.
• Basic knowledge of Citrix Virtual Apps and Desktops (CVAD) or XenApp/XenDesktop.
• Familiarity with Citrix Workspace and StoreFront.
• Knowledge of Windows Server 2019/2022 administration.
• Understanding of Active Directory, DNS, DHCP, and Group Policy.
• Basic understanding of virtualization platforms (VMware vSphere, Hyper‑V).
• Familiarity with Citrix Director for monitoring and troubleshooting.
• PowerShell scripting is an advantage.
• Good networking knowledge (TCP/IP, VPN, firewalls).
• Strong troubleshooting and documentation skills.

Responsibilities

• Monitor and maintain Citrix Virtual Apps and Desktops environments.
• Provide Level 1 and Level 2 support for Citrix incidents and requests.
• Troubleshoot login, application launch, printing, and profile issues.
• Assist in installing, configuring, and maintaining Citrix components (Delivery Controllers, StoreFront, Workspace, VDAs).
• Review system health, user sessions, and performance in Citrix Director.
• Create/manage machine catalogs and delivery groups under supervision.
• Support Windows Server and Windows desktop OS in the Citrix env.
• Perform health checks, monitoring, and basic performance tuning.
• Assist with patching and upgrading Citrix servers during maintenance windows.
• Work with Active Directory to manage users, groups, and GPOs.
• Support printer mapping, profile management, and file shares.
• Document procedures and configurations; escalate complex issues.

Skills

Citrix CVAD

Citrix Director

PowerShell

Active Directory

DNS/DHCP/GP

VMware/Hyper‑V basics

Troubleshooting

Documentation

Networking basics

Communication

Education

Bachelor's degree in Computer Science or IT

Tools

StoreFront

Delivery Controllers

VDAs

Citrix Workspace

Job description

Basil Technologies Pte. Ltd. in Singapore is seeking a motivated Citrix Administrator to support Citrix Virtual Apps and Desktops environments.

The role involves maintaining infrastructure, troubleshooting user issues, and ensuring high availability of virtual desktop services. Responsibilities include monitoring Citrix components, providing Level 1/2 support, configuring Delivery Controllers, StoreFront, VDAs, and collaborating with AD, DNS, DHCP, and GPOs.