Citrix Administrator

HELIUS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

HELIUS TECHNOLOGIES PTE. LTD. is seeking a motivated Citrix Administrator to support Citrix Virtual Apps and Desktops environments, ensure availability, and troubleshoot user issues in a Singapore-based setup.

You will monitor, install, configure Citrix components such as Delivery Controllers, StoreFront, Citrix Workspace, and VDAs, work with AD, DNS, DHCP, and help desk tasks with Level 1/2 support. The role offers opportunities to participate in disaster recovery testing and maintenance

Qualifications

• Around 1 year of experience administering or supporting Citrix environments.
• Basic knowledge of CVAD or XenApp/XenDesktop.
• Familiarity with Citrix Workspace and StoreFront.
• Knowledge of Windows Server 2019/2022 administration.
• Understanding of Active Directory, DNS, DHCP, and Group Policy.
• Basic understanding of virtualization platforms (VMware vSphere/Hyper-V).
• Familiarity with Citrix Director for monitoring and troubleshooting.
• PowerShell scripting is an advantage.
• Good networking basics (TCP/IP, VPN, firewalls).
• Strong troubleshooting, communication, and documentation skills.

Responsibilities

• Monitor and maintain Citrix Virtual Apps and Desktops environments.
• Provide Level 1 and 2 support for Citrix incidents and requests.
• Troubleshoot login, application launch, printing, and profile issues.
• Assist installation, configuration, and maintenance of Citrix components.
• Monitor Citrix Director for system health and performance.
• Create and manage machine catalogs and delivery groups under supervision.
• Support Windows Server and Windows desktops used in Citrix environment.
• Perform routine health checks, system monitoring, and basic tuning.
• Assist with patching and upgrading Citrix servers during maintenance windows.
• Work with Active Directory to manage users, groups, and GPOs.
• Support printer mapping, profile management, and file share access.
• Document procedures and configurations; escalate complex issues.

Skills

Troubleshooting

Analytical thinking

Documentation

Communication

Teamwork

Education

Bachelor's degree in Computer Science/IT

Tools

Citrix Virtual Apps and Desktops

Delivery Controllers

StoreFront

Citrix Workspace

VDAs (Virtual Delivery Agents)

Citrix Director

PowerShell

Windows Server

Job description

Job Summary

We are looking for a motivated CitrixAdministrator with hands-on experience supporting Citrix Virtual Apps andDesktops environments. The ideal candidate will assist in maintaining Citrixinfrastructure, troubleshooting user issues, and ensuring the availability andperformance of virtual desktop services.

What will you do

• Monitor and maintain Citrix Virtual Apps and Desktops environments.
• Provide Level 1 and Level 2 support for Citrix-related incidents and service requests.
• Troubleshoot user login, application launch, printing, and profile issues.
• Assist in the installation, configuration, and maintenance of Citrix components, including Delivery Controllers, StoreFront, Citrix Workspace, and Virtual Delivery Agents (VDAs).
• Monitor Citrix Director and review system health, user sessions, and performance.
• Create and manage machine catalogs and delivery groups under supervision.
• Support Windows Server and Windows desktop operating systems used in the Citrix environment.
• Perform routine health checks, system monitoring, and basic performance tuning.
• Assist with patching and upgrading Citrix servers during maintenance windows.
• Work with Active Directory to manage users, groups, and Group Policies.
• Support printer mapping, profile management, and file share access.
• Document operational procedures, troubleshooting steps, and system configurations.
• Escalate complex issues to senior Citrix administrators or infrastructure teams.
• Participate in disaster recovery testing and scheduled maintenance activities.

The ideal candidate should possess

• Around 1 year of experience administering or supporting Citrix environments.
• Basic knowledge of Citrix Virtual Apps and Desktops (CVAD) or Citrix XenApp/XenDesktop.
• Familiarity with Citrix Workspace and StoreFront.
• Knowledge of Windows Server 2019/2022 administration.
• Understanding of Active Directory, DNS, DHCP, and Group Policy.
• Basic understanding of VMware vSphere, Hyper-V, or other virtualization platforms.
• Familiarity with Citrix Director for monitoring and troubleshooting.
• Knowledge of PowerShell scripting is an advantage.
• Good understanding of networking concepts such as TCP/IP, VPN, and firewalls.
• Strong troubleshooting and analytical skills.
• Good communication and documentation skills.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Citrix Certified Associate (CCA) or equivalent certification is an advantage.
• Microsoft Windows Server certification is desirable.

Important Note

If this requirement is not a match for you please refer to your friends.