Citrix Administrator: Virtual Apps & Desktops Specialist

HELIUS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

HELIUS TECHNOLOGIES PTE. LTD. is seeking a motivated Citrix Administrator to support Citrix Virtual Apps and Desktops environments, ensure availability, and troubleshoot user issues in a Singapore-based setup.

You will monitor, install, configure Citrix components such as Delivery Controllers, StoreFront, Citrix Workspace, and VDAs, work with AD, DNS, DHCP, and help desk tasks with Level 1/2 support. The role offers opportunities to participate in disaster recovery testing and maintenance

Qualifications

• Around 1 year of experience administering or supporting Citrix environments.
• Basic knowledge of CVAD or XenApp/XenDesktop.
• Familiarity with Citrix Workspace and StoreFront.
• Knowledge of Windows Server 2019/2022 administration.
• Understanding of Active Directory, DNS, DHCP, and Group Policy.
• Basic understanding of virtualization platforms (VMware vSphere/Hyper-V).
• Familiarity with Citrix Director for monitoring and troubleshooting.
• PowerShell scripting is an advantage.
• Good networking basics (TCP/IP, VPN, firewalls).
• Strong troubleshooting, communication, and documentation skills.

Responsibilities

• Monitor and maintain Citrix Virtual Apps and Desktops environments.
• Provide Level 1 and 2 support for Citrix incidents and requests.
• Troubleshoot login, application launch, printing, and profile issues.
• Assist installation, configuration, and maintenance of Citrix components.
• Monitor Citrix Director for system health and performance.
• Create and manage machine catalogs and delivery groups under supervision.
• Support Windows Server and Windows desktops used in Citrix environment.
• Perform routine health checks, system monitoring, and basic tuning.
• Assist with patching and upgrading Citrix servers during maintenance windows.
• Work with Active Directory to manage users, groups, and GPOs.
• Support printer mapping, profile management, and file share access.
• Document procedures and configurations; escalate complex issues.

Skills

Troubleshooting

Analytical thinking

Documentation

Communication

Teamwork

Education

Bachelor's degree in Computer Science/IT

Tools

Citrix Virtual Apps and Desktops

Delivery Controllers

StoreFront

Citrix Workspace

VDAs (Virtual Delivery Agents)

Citrix Director

PowerShell

Windows Server

Job description

HELIUS TECHNOLOGIES PTE. LTD. is seeking a motivated Citrix Administrator to support Citrix Virtual Apps and Desktops environments, ensure availability, and troubleshoot user issues in a Singapore-based setup.

You will monitor, install, configure Citrix components such as Delivery Controllers, StoreFront, Citrix Workspace, and VDAs, work with AD, DNS, DHCP, and help desk tasks with Level 1/2 support. The role offers opportunities to participate in disaster recovery testing and maintenance