Channel Fulfillment Analyst: Data-Driven Ops & Optimization

Apple, Inc.; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Apple Inc. in Singapore is seeking a Channel Fulfilment Analyst to manage orders and returns from Resellers, ensuring on-time delivery and adherence to SOPs. You will analyze fulfilment metrics, drive improvements, and collaborate across regional teams to meet Apple's channel goals.

The role requires 1–3 years in an Operations setting, strong analytical skills, and experience with SAP, Excel and Tableau. This is a Singapore-based position within Apple’s Operations and Supply Chain group.

Competenze

• Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred.
• Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner.

Mansioni

• Process orders and/or returns management activities in accordance to SOP, SLA and SOX requirements.
• Define and lead rollout of New Product Introduction Order Management Activities (system configurations and order transition plans).
• Champion and continuously improve Channel Fulfilment, Order and/or Returns Management SOPs for sub-regions and lines of business.
• Drive fulfilment KPIs by identifying root causes and developing scalable preventive solutions.
• Participate in Regional/Global Capital Improvement Projects including Business Requirements Definition and UAT.
• Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes.

Conoscenze

Analytical thinking

Attention to detail

Stakeholder management

Formazione

Bachelor’s degree in relevant field

Strumenti

SAP

Excel

Tableau

Descrizione del lavoro

Apple Inc. in Singapore is seeking a Channel Fulfilment Analyst to manage orders and returns from Resellers, ensuring on-time delivery and adherence to SOPs. You will analyze fulfilment metrics, drive improvements, and collaborate across regional teams to meet Apple's channel goals.

The role requires 1–3 years in an Operations setting, strong analytical skills, and experience with SAP, Excel and Tableau. This is a Singapore-based position within Apple’s Operations and Supply Chain group.