Logistics Operations & Analytics Specialist

Apple, Inc.

Singapore

Presencial

SGD 45.000 - 78.000

Jornada completa

Hace 2 días

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Descripción de la vacante

Apple, Inc. is seeking a Logistics Services Specialist for a 12-month contract in Singapore. You will manage the undelivered shipments, collaborate with internal teams and logistics partners, and use data to uncover insights to improve delivery performance.

In this role, you will build dashboards, monitor key metrics, and adapt to peak periods. Strong Excel skills and experience with Tableau or similar BI tools are essential, along with effective communication across teams.

Formación

3+ years in logistics operations or customer service.
Clear communication skills across writing, speaking, and presenting.
Strong Excel skills and experience using analytics or BI tools (Tableau, GBI).
Ability to interpret data and use it to guide decisions.

Responsabilidades

Oversee the customer fulfilment experience by tracking key metrics and resolving shipping exceptions.
Work with partners across Inbound, Outbound, our Distribution Center, the Contact Center, Reseller Ops, Retail Fulfilment, and 3PLs.
Review partner performance and customer behaviour to spot issues and take action.
Build dashboards and reports with support from our Business Process Re-engineering team.
Support peak periods and adjust to shifting operational needs.