Centre Sales & Culture Lead — Growth & Training

AUREUS (HOUGANG 1) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading music education provider in Singapore is seeking an Assistant Sales/Centre Manager to support business growth and enhance customer satisfaction. This dynamic role involves driving sales initiatives, managing daily operations, and mentoring staff. Responsibilities include maintaining high service standards, evaluating team performance, and ensuring an optimal customer experience. Competitive gross salary between $3,500 and $4,000, along with performance bonuses and various benefits including medical coverage and professional development opportunities.

Benefits

Gross Salary of $3,500 - $4,000

Monthly Performance Incentive Bonuses up to $1,400

Medical and Insurance Coverage

14 days of Annual Leaves and Sick Leaves

In-House Learning, Development, and Training

Professional Career Development Opportunities

Complimentary Music Lessons

Vibrant and Supportive Company Culture

Work Equipment including IT Devices

Qualifications

• Experience in sales or customer service roles.
• Ability to foster a positive workplace culture.
• Strong communication skills are essential.

Responsibilities

• Evaluate front desk team's performance for customer service excellence.
• Administer logistical and maintenance operations.
• Achieve sales targets and mentor team members.
• Promote a positive work culture and address challenges.
• Ensure customer satisfaction and retention.
• Maintain communication aligned with company values.
• Guarantee compliance with Aureus Curriculum System.

Skills

Customer service

Sales proficiency

Problem-solving skills

Team mentoring

Job description

A leading music education provider in Singapore is seeking an Assistant Sales/Centre Manager to support business growth and enhance customer satisfaction. This dynamic role involves driving sales initiatives, managing daily operations, and mentoring staff. Responsibilities include maintaining high service standards, evaluating team performance, and ensuring an optimal customer experience. Competitive gross salary between $3,500 and $4,000, along with performance bonuses and various benefits including medical coverage and professional development opportunities.