Centre Executive (Northeast)

E-Bridge Pre-School Pte Ltd; Singapore; On-site; SGD 29,000 - 38,000; Full time

Job summary

E-Bridge Pre-School Pte Ltd is seeking an Administrative Executive to support day-to-day operations at the Sengkang/Punggol centre. You will handle data entry, enrollment, finance tasks, customer service, and procurement, reporting to the Centre Leader and liaising with parents and staff.

The role requires at least 2 years in administration, strong MS Office skills, and a customer-focused approach to ensure smooth centre operations and accurate records for audits and subsidies.

Qualifications

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language.
• At least 2 years of experience in an administrative role.
• Good interpersonal skills, able to relate to people from different cultures and languages.
• Good written and verbal communication skills.
• Able to work independently, multi-task and adapt quickly in a fast-paced environment.
• Able to handle confidential information with discretion and integrity.
• Proficient in MSOffice Applications.

Responsibilities

• Support the centre with data entry of child transactions into Little Lives and ECDA CMS system.
• Maintain waiting lists, enrolment communications, and orientations.
• Issue ad-hoc invoices and check monthly fee invoices; manage GIRO deductions.
• Meet and greet parents, students and visitors; handle inquiries by calls/emails/walk-ins.
• Procure items from suppliers and prepare expenditure forms.

Skills

Interpersonal skills

Verbal communication

Written communication

Independent worker

Multitasking

Discretion and integrity

Education

GCE O-Levels with English B4

Credit in second language

Tools

MS Office

Job description

Working Location: Sengkang, Punggol

The Administrative Executive will be responsible to the Centre Leader for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Roles & Responsibilities

1. Administration:

Support the centre with data entry of child transactions into Little Lives and ECDA CMS system. This includes:

• Child Transactions: Enrolment, Withdrawal, Transfer, Change of Program, Student Pass Application, Promotion of Children
• Subsidy applications in CMS for all new and existing cases
• Update of school fees changes in CMS at child level (yearly)
• Update of vacancy status in CMS
• Retrieval of documents for audit purpose
• Handles queries from existing and new parents and provide support whenever needed
• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues
• Responsible for proper storage of stationary and uniforms
• Perform general clerical duties
• Support operational work flow
• Upkeeping of children's P file

2. Enrolment:

• Maintaining a waiting list, calling parents up for enrolment when a vacancy arises
• Follow up with parents on the documents needed for enrolment
• Planning of orientation sessions for new enrolment

3. Finance:

• Issuing of ad-hoc invoices, e.g. first-time payment, uniforms purchase etc
• Checking of monthly fee invoices
• Creating of monthly GIRO deduction listing, updating of monthly payment
• GSII monthly reconciliation
• Adding the correct subsidies discount for each child
• Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments in CMS
• Petty cash handling

4. Customer Service

• Meet and greet parents, students and visitors at the school
• Provide proper information about school fees and programs
• Handle calls/emails/walk-ins enquiries from existing and new parents
• Taking charge of the centre's inbox

5. Procurement

• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etc Prepare Expenditure Requisition Forms and obtain price quotations from suppliers

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language
• At least 2 years of experience in an administrative role
• Good interpersonal skills, able to relate to people from different culture and languages
• Good written and verbal communication skills
• Able to work independently, multi-task and adapt quickly in a fast-paced environment
• Able to handle confidential information with discretion and integrity
• Proficient in MSOffice Applications

We offer a competitive remuneration package plus benefits to the right candidate.