Case Admin Executive | Contract

APBA TG Human Resource Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Stable work environment

Public sector exposure

Social service sector experience

Job summary

APBA TG Human Resource Pte Ltd is seeking a detail-oriented Case Admin Executive in Singapore to support the administration and processing of financial assistance schemes. You will manage case records, maintain databases, and coordinate with internal teams and external partners to ensure timely service delivery.

The 12-month contract involves reporting, data tracking, and producing monthly reports while upholding accuracy and compliance within a structured public-sector style environment.

Qualifications

• Diploma in Social Sciences, Business Administration, Public Administration, Psychology, Social Work, or related disciplines.
• Excellent organisational skills with the ability to manage multiple cases and timelines simultaneously.
• Strong attention to detail and accuracy in data entry, record maintenance, and reporting.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Comfortable working with databases and case management systems.
• Good communication and stakeholder management skills.
• Ability to work independently while collaborating effectively with internal and external stakeholders.

Responsibilities

• Manage and process scheme applications and maintain accurate case records in internal systems.
• Monitor statuses, track case movements, and maintain updated case databases.
• Coordinate financial assistance applications, extensions, renewals, and discharge processes.
• Maintain records, statistical data, and programme tracking reports.
• Prepare monthly and ad-hoc reports, ensuring accuracy and timely submission.
• Liaise with internal teams, external service providers, residential facilities, and community partners to facilitate assistance and resolve operational issues.
• Provide administrative support, including documentation, filing, record management, and general coordination duties.
• Support ad-hoc projects and operational initiatives as assigned.

Skills

Organisational skills

Data accuracy

MS Office

Stakeholder management

Education

Diploma in Social Sciences

Diploma in Business Administration

Diploma in Public Administration / Psychology / Social Work

Tools

Excel

Word

PowerPoint

Job description

Case Admin Executive

We are seeking a detail-oriented and organised Case Admin Executive to support the administration and processing of financial assistance schemes. This role plays a key part in managing case records, maintaining accurate databases, and working closely with various stakeholders to ensure smooth operations and timely service delivery.

The contract duration is 12 months.

Key Responsibilities

• Manage and process scheme applications and maintain accurate case records in internal systems.

• Monitor statuses, track case movements, and maintain updated case databases.

• Coordinate financial assistance applications, extensions, renewals, and discharge processes.

• Maintain records, statistical data, and programme tracking reports.

• Prepare monthly and ad-hoc reports, ensuring accuracy and timely submission.

• Liaise with internal teams, external service providers, residential facilities, and community partners to facilitate assistance and resolve operational issues.

• Provide administrative support, including documentation, filing, record management, and general coordination duties.

• Support ad-hoc projects and operational initiatives as assigned.

Requirements

• Diploma in Social Sciences, Business Administration, Public Administration, Psychology, Social Work, or related disciplines.

• Excellent organisational skills with the ability to manage multiple cases and timelines simultaneously.

• Strong attention to detail and accuracy in data entry, record maintenance, and reporting.

• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

• Comfortable working with databases and case management systems.

• Good communication and stakeholder management skills.

• Ability to work independently while collaborating effectively with internal and external stakeholders.

What We Offer

• Stable and structured work environment

• Opportunity to gain experience in the public sector

• Opportunity to contribute to social service sector

Working Hours

• Monday to Friday, office hours

Location

• Punggol, Singapore

We regret that only shortlisted candidates will be notified.