Care Advisor

ANGLO NURSES PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Benefits offered by this job

CEI sponsorship

Birthday leave

Medical/dental claims

Annual bonuses

5-day work week (includes weekend day)

Job summary

ANGLO NURSES PTE. LTD. is hiring a Care Advisor to support families in Singapore seeking live-in caregiving. You will assess needs, advise on caregiver suitability, shortlist profiles, coordinate video interviews, and guide documentation with our care admin team.

This regulated role offers CEI (basic) certification sponsorship, ongoing training, and a collaborative, ethical team culture. Five-day weeks with a weekend day, and opportunities for growth and bonuses.

Qualifications

• CEI (basic) certification is an advantage (or willingness to obtain).
• Client-facing experience preferred (e.g. recruitment, healthcare coordination, education consulting, insurance, social services).
• Strong communication skills across calls and messaging.
• Comfortable using phone, video calls and basic systems.
• Sales experience is an advantage but not mandatory.

Responsibilities

• Conduct care needs assessments for medical, functional, and household requirements.
• Advise families on caregiver suitability and expectations.
• Shortlist and recommend suitable caregiver profiles.
• Facilitate video interviews and manage placement coordination.
• Guide documentation and compliance with support from Care Admin team.
• Follow up post-placement to ensure smooth caregiver integration.

Skills

Care Advisory

Client Support

Interview Coordination

WhatsApp Communication

Job description

Job Summary

Join a licensed healthcare-focused employment agency supporting elderly and adults with care needs in Singapore.

As a Care Advisor / Care Consultant, you will be the first point of contact for families seeking live-in caregiving support. You will:

• Conduct care needs assessments to understand medical, functional, and household requirements
• Advise families on caregiver suitability and expectations
• Shortlist and recommend suitable caregiver profiles
• Facilitate video interviews and manage placement coordination
• Guide families through documentation and compliance processes with the support of our Care Admin team
• Follow up post-placement to ensure smooth caregiver integration

This role combines advisory expertise with client engagement, helping families make informed decisions — not just filling quotas.

What You Will Learn & Do

Care Advisory & Client Support

• Understand families’ care needs and personal preferences
• Advise on suitable caregiver profiles
• Facilitate caregiver interviews (video or in-person)
• Communicate with families professionally via WhatsApp and calls

Care Coordination & Administration

• Support regulated processes such as work permit applications
• Assist with service agreements and employment documentation
• Coordinate with internal and external stakeholders

Post-Placement Support

• Follow up with families and caregivers after placement
• Help address concerns with guidance from senior advisors

Why Join Us

• CEI (Basic) Certification fully sponsored– a recognised SG qualification
• Meaningful worksupporting families and seniors
• Long-term career growth
• Young, supportive team culture with emphasis on quality and ethics
• Exposure to hospitals, case handling, and caregiver matching
• Direct access from Kent Ridge MRT
• Birthday leave, medical/dental claims, annual bonuses
• 5 days/week –includes 1 weekend day (off days are non-consecutive)

Regulatory Requirement (Important – Please Read)

This role is regulated under Singapore’s employment agency framework.

• CEI (Basic) certification is required for this role
• Training support will be provided for suitable candidates who do not yet hold CEI (fully sponsored by the company)
• Candidates must be willing to obtain CEI as part of their role

Who This Role Is Suitable For

This role is suitable if you:

• Are comfortable speaking with families in emotional or urgent situations
• Can explain options clearly and guide decision‑making
• Enjoy client interaction and advisory work
• Are organised and able to manage multiple cases at once
• Value meaningful work and long-term outcomes

This role suits candidates from:

• Healthcare patient services or clinic coordination
• Admin Graduates
• Education or course consultancy roles
• Recruitment or candidate advisory roles
• Service‑oriented customer advisory positions

Requirements

• CEI (basic) certification is an advantage (or willingness to obtain) – Course and Exam fees will be fully sponsored
• Client‑facing experience preferred (e.g. recruitment, healthcare coordination, education consulting, insurance, social services)
• Strong communication skills
• Comfortable using phone, video calls, and basic systems
• Sales experience is an advantage but not mandatory

Work Details

• Work Week:5 days (1 weekend day required, alternate between Sat / Sun)
• Location:Right above Kent Ridge MRT Station
• Placement Incentives

Be part of a close-knit team making a difference in the lives of families and caregivers across Singapore.

Only shortlisted candidates will be contacted. Thank you for your interest.