Car Park Operations & Customer Care Specialist

LHN PARKING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local parking management company in Singapore seeks a motivated Customer Service Officer. This role involves monitoring car park operations, ensuring compliance with regulations, handling customer inquiries, and conducting enforcement actions. The ideal candidate should have strong customer service skills and the ability to troubleshoot technical issues. Join us to provide exceptional service and maintain the smooth operation of our parking facilities.

Qualifications

• Effective communication skills to assist staff, students, and visitors.
• Ability to handle enforcement-related enquiries professionally.
• Experience in operational roles is advantageous.

Responsibilities

• Monitor entry and exit points of the carpark.
• Conduct regular patrols to identify violations and issue notices.
• Provide excellent customer assistance and handle complaints.

Skills

Customer-centric mindset

Troubleshooting skills

Attention to detail

Job description

A local parking management company in Singapore seeks a motivated Customer Service Officer. This role involves monitoring car park operations, ensuring compliance with regulations, handling customer inquiries, and conducting enforcement actions. The ideal candidate should have strong customer service skills and the ability to troubleshoot technical issues. Join us to provide exceptional service and maintain the smooth operation of our parking facilities.