Cafe Operations Leader

KOPIBRO PTE. LTD.; Singapore; On-site; SGD 38,000 - 60,000; Full time

Job summary

KOPIBRO PTE. LTD. is seeking a dedicated Cafe Operations Manager to lead daily traditional cafe activities in Singapore. You will supervise staff, schedule shifts, manage stock and costs, and ensure hygiene and safety standards are maintained to deliver exceptional customer service in a fast-paced setting.

The role requires hands-on F&B experience and strong leadership to drive operational efficiency and customer satisfaction across weekend and public holiday shifts.

Qualifications

• Hands-on experience in the food and beverage traditional cafe industry.
• Demonstrated leadership skills to guide and motivate a team.
• Strong communication to coordinate with staff and customers.

Responsibilities

• Oversee daily cafe operations to ensure smooth workflow and high service quality.
• Supervise staff and create schedules to optimize team performance and coverage.
• Deliver consistent customer service and promptly address feedback to boost satisfaction.
• Manage inventory and control costs to maximize profitability.
• Enforce hygiene and safety standards to meet regulatory requirements.

Skills

Leadership

Customer service

Staff scheduling

Job description

KOPIBRO PTE. LTD. is seeking a dedicated Cafe Operations Manager to lead daily traditional cafe activities in Singapore. You will supervise staff, schedule shifts, manage stock and costs, and ensure hygiene and safety standards are maintained to deliver exceptional customer service in a fast-paced setting.

The role requires hands-on F&B experience and strong leadership to drive operational efficiency and customer satisfaction across weekend and public holiday shifts.