Cafe Operations & Customer Experience Lead

TALENT CONNECT HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

TALENT CONNECT HR CONSULTANCY PTE. LTD. is seeking a Café Manager to oversee daily café operations, ensuring smooth service, high food and beverage quality, and an excellent customer experience.

The role focuses on effective staff management while achieving sales and cost targets. You will coordinate with front-of-house and kitchen teams, monitor opening/closing procedures, manage inventory, and prepare regular sales and operations reports.

Qualifications

• Proven experience in F&B or café management.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Good knowledge of food safety, hygiene, and service standards.
• Basic understanding of costing, inventory, and reporting.

Responsibilities

• Oversee daily café operations and ensure smooth service.
• Lead staff and maintain high customer experience.
• Monitor sales, costs, and budgeting with reports.
• Manage inventory and liaise with suppliers.

Skills

Leadership

Communication

Problem-solving

Multitasking

Food safety

Inventory reporting

Job description

TALENT CONNECT HR CONSULTANCY PTE. LTD. is seeking a Café Manager to oversee daily café operations, ensuring smooth service, high food and beverage quality, and an excellent customer experience.

The role focuses on effective staff management while achieving sales and cost targets. You will coordinate with front-of-house and kitchen teams, monitor opening/closing procedures, manage inventory, and prepare regular sales and operations reports.