Cafe Manager (Coffee, Pastries, F&B) - Harbour Front

RECRUIT HAUS PTE. LTD.; Singapore; On-site; SGD 56,000 - 100,000; Full time

Job summary

RECRUIT HAUS PTE. LTD. is seeking a Café Manager to oversee day-to-day cafe operations, ensure beverage and food quality, and drive guest satisfaction.

Reporting to the Lead of Operations, you will manage service standards, control costs, coach a small team, and coordinate maintenance to minimise downtime.

Qualifications

• Diploma or Certificate in F&B or related field.
• 3–5 years of café or F&B operations with P&L responsibilities.
• Strong customer service orientation with an energetic, people-centric personality.
• Solid operational, communication, and team management skills in fast-paced environments.
• Hands-on knowledge of coffee equipment operations and basic maintenance.

Responsibilities

• Lead and manage overall café operations in line with SOPs and regulatory requirements.
• Hands-on during service periods to support front-of-house operations and guest service.
• Drive business performance by managing daily sales, labour, and costs.
• Oversee beverage and food preparation to ensure coffee quality and speed of service.
• Manage manpower planning and scheduling for peak periods.
• Maintain hands-on knowledge of coffee equipment and coordinate maintenance.
• Build and lead a high-performing team through coaching and engagement.
• Ensure compliance with food safety, hygiene, and workplace safety standards.

Skills

People management

Customer service orientation

Operational excellence

Coffee equipment knowledge

Education

Diploma or Certificate in F&B

Tools

Coffee machines & grinders

Job description

Reporting to the Lead of Operations, the Café Manager is responsible for overseeing the day-to-day operations, service standards, commercial performance, and team management of the café. The role will ensure smooth outlet operations, high product quality, operational excellence, and an exceptional customer experience while supporting business growth and profitability. This role also requires strong operational and technical capabilities, including hands-on knowledge of coffee equipment, basic troubleshooting, calibration, and coordination of maintenance support to minimise operational downtime.

Responsibilities

• Lead and manage overall café operations in line with company SOPs and regulatory requirements, ensuring smooth day-to-day performance and timely resolution of operational issues
• Operationally hands-on during service periods to support front-of-house operations, beverage preparation, and customer service excellence
• Drive business performance by managing daily sales, labour, and operating costs, analysing performance trends, and implementing actions to achieve sales and profitability targets
• Oversee beverage and food preparation standar ds, ensuring consistency in coffee quality, presentation, speed of service, and overall customer experience
• Manage manpower planning and scheduling , ensuring optimal staffing levels, team productivity, and operational efficiency during peak periods
• Possess hands-on technical knowledge of coffee equipment , including coffee machines and grinders, and support basic troubleshooting, calibration, and preventive maintenance to minimise operational downtime
• Build and lead a high-performing team by coaching staff, fostering a growth mindset culture, driving engagement
• Ensuring compliance with food safety, hygiene, and workplace safety standards and continuous improvement projects to enhance café performance and customer experience

Requirements

• Diploma or Certificate in Food & Beverage, Hospitality, Business, or related field preferred
• 3-5years of experience in café, coffeehouse , or F&B operations with P&L responsibilities
• Strong customer service orientation with a passionate, energetic, and people-centric personality
• Strong operational, communication, and team management skills in a fast-paced environment
• Hands-on knowledge of coffee equipment operations with basic troubleshooting and maintenance capabilities
• Positive leadership mindset with the ability to coach teams, foster collaboration, and drive a growth mindset culture

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.