Cafe & Bakery Outlet Lead — Guest Experience

Yellow Ribbon; Singapore; On-site; SGD 27,000 - 36,000; Full time

Benefits offered by this job

Medical + dental benefits

Birthday vouchers

Staff discounts across brands

Job summary

Yellow Ribbon is hiring at Baker & Cook Singapore outlets for a supervisory role in F&B. The candidate will ensure warm guest service, maintain attractive displays, and handle outlet opening/closing per SOP. A strong emphasis on cleanliness and health standards is required.

Minimum 1 year supervisory experience in cafes/restaurants, good teamwork, and a passion for service are essential. 6-day work week and weekend/public holiday shifts apply.

Qualifications

• Passionate about service and people.
• GCE N level or equivalent minimum.
• Minimum 1 year supervisory experience in F&B (cafes/restaurants/similar).
• Good team player and self-motivated.
• 6 days work week; able to work weekends/public holidays.

Responsibilities

• Ensure excellent guest experience through warm, genuine service.
• Keep product items well stocked and display cases attractive and clean.
• Open and/or close outlet per SOP.
• Maintain high cleanliness in workstation; comply with health regulations.
• Perform ad-hoc duties as needed by operations.

Skills

Guest service

Teamwork

Communication

Self-motivation

Education

GCE N Level or equivalent

Job description

Yellow Ribbon is hiring at Baker & Cook Singapore outlets for a supervisory role in F&B. The candidate will ensure warm guest service, maintain attractive displays, and handle outlet opening/closing per SOP. A strong emphasis on cleanliness and health standards is required.

Minimum 1 year supervisory experience in cafes/restaurants, good teamwork, and a passion for service are essential. 6-day work week and weekend/public holiday shifts apply.