Business Support Executive (5 Days)

JAC RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

JAC Recruitment PTE. LTD. in Singapore is seeking a proactive Business Support Executive to provide comprehensive administrative and operational support to the Sales Team.

The role ensures smooth sales operations, order fulfillment, customer satisfaction, and effective coordination across internal departments. Based at Henderson Road, Singapore, the position offers 8:30 AM to 5:30 PM, Monday to Friday, and involves tender submissions, order management, and reporting using Microsoft Office tools.

Qualifications

• Diploma or degree in business, science, engineering, supply chain or related discipline.
• Minimum 3 years in Sales Support, Customer Service, Order Management or similar.
• Proven experience handling quotations, purchase orders, and order processing.
• Experience supporting sales teams in a fast-paced environment.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Comfortable with ERP systems; SAGE experience is an advantage.
• Strong communication and interpersonal skills.
• Highly organized, detail-oriented, and able to manage multiple priorities.

Responsibilities

• Prepare quotations, purchase orders, sales orders, and tender submissions.
• Coordinate customer orders and monitor delivery schedules.
• Follow up on enquiries, quotations, and outstanding orders.
• Liaise with Sales, Procurement, Logistics, Finance, and customers to ensure smooth order execution.
• Serve as the key contact point for customers on operational and administrative matters.
• Assist with government and institutional tender submissions.
• Maintain accurate records, documentation, and sales databases.
• Generate sales and management reports using Microsoft Office applications.
• Update and manage transactions in the ERP system (SAGE).
• Support inventory coordination and process improvement initiatives.

Skills

Quotations & orders handling

ERP systems

Microsoft Office

Communication & interpersonal skills

Multitasking & prioritization

Education

Diploma or Degree in Business Administration/Science/Engineering/Supply Chain

Tools

SAGE

MS Excel

MS Word

MS PowerPoint

Job description

Our client, a well-established organization in the healthcare and scientific solutions industry, is seeking a proactive and detail-oriented Business Support Executive to provide comprehensive administrative and operational support to the Sales Team.

This role is essential in ensuring smooth sales operations, order fulfillment, customer satisfaction, and effective coordination across multiple internal departments. The successful candidate will support sales activities, tender submissions, order management, customer communications, and reporting functions within a fast-paced business environment.

Henderson Road, Singapore
Monday to Friday, 8:30 AM - 5:30 PM

Key Duties & Responsibilities

• Prepare quotations, purchase orders, sales orders, and tender submissions

• Coordinate customer orders and monitor delivery schedules

• Follow up on enquiries, quotations, and outstanding orders

• Liaise with Sales, Procurement, Logistics, Finance, and customers to ensure smooth order execution

• Serve as the key contact point for customers on operational and administrative matters

• Assist with government and institutional tender submissions

• Maintain accurate records, documentation, and sales databases

• Generate sales and management reports using Microsoft Office applications

• Update and manage transactions in the ERP system (SAGE)

• Support inventory coordination and process improvement initiatives

Requirements

• Diploma or Degree in Business Administration, Science, Engineering, Supply Chain, or a related discipline

• Minimum 3 years of experience in Sales Support, Customer Service, Order Management, Business Administration, or a similar role

• Proven experience handling quotations, purchase orders, and order processing

• Experience supporting sales teams in a dynamic and fast-paced environment

• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint

• Comfortable using ERP systems; experience with SAGE is an advantage

• Strong communication and interpersonal skills

• Highly organized, detail-oriented, and able to manage multiple priorities

• Positive attitude with a customer-focused mindset

Preferred Experience

• Tender submissions, particularly for government or institutional projects

• Healthcare, medical devices, scientific instruments, pharmaceutical, or laboratory industries

• Sales operations or commercial support functions