Sales Support & Operations Executive

AURANOVA GROUP PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

AURANOVA GROUP PTE. LTD. is seeking a proactive Sales Support & Operations Executive in Singapore to back the sales team across online and offline channels. The role encompasses lead follow-up, quotations, onboarding, and inventory coordination in a fast-paced environment.

You will collaborate with marketing, regulatory, logistics and external partners to ensure timely execution of sales activities and successful market readiness for products.

Qualifications

• Diploma or Degree in Business, Marketing, Sales, Operations or a related field.
• 1–3 years of experience in sales support, sales operations, account coordination or a similar role preferred.
• Experience in beauty, skincare, supplements, healthcare, FMCG or retail would be an advantage.
• Strong organizational and follow-up skills with good attention to detail.
• Proficient in MS Office / Google Workspace, especially Excel or Google Sheets.

Responsibilities

• Sales Lead & Channel Support: follow up on leads, prepare quotations and sales materials, coordinate onboarding documents and track items.
• Retail & Consignment Support: identify potential stores, coordinate store visits, monitor inventory and stock replenishment.
• Product Registration & Market Readiness: assist with regulatory submissions, maintain product documentation for Singapore market.
• Cross-functional Coordination: act as a hub between sales, marketing, logistics, regulatory and external partners, ensuring timely delivery.

Skills

Office Suite

Excel

Attention to detail

Stakeholder coordination

English

Mandarin (adv)

Education

Diploma/Degree in Business or related field

Tools

MS Office / Google Workspace

Job description

Role Overview

We are looking for a proactive and detail-oriented Sales Support & Operations Executive to provide end-to-end support to our sales team in Singapore.

This role will work closely with the sales team, internal departments, distributors, retailers and other third-party partners to ensure that sales opportunities, channel onboarding and day-to-day commercial activities are followed through efficiently.

Key Responsibilities

1. Sales Lead & Channel Support

• Follow up on sales leads and opportunities across both online and offline channels.
• Support the sales team in preparing quotations, product information, presentations, proposals and other sales materials.
• Coordinate submission of product information, vendor registration, channel onboarding documents and other required materials.
• Track outstanding items and ensure timely follow-up with customers, retailers, distributors and partners.
• Support the sales team throughout the sales process to ensure opportunities are properly followed through.

2. Retail & Consignment Support

• Support the identification and sourcing of potential retail stores, clinics and other relevant sales channels in Singapore.
• Coordinate store visits and assist with retail account follow-ups where required.
• Maintain and monitor consignment inventory records across different retail locations.
• Coordinate stock replenishment, stock movement and inventory reconciliation with relevant parties.

3. Product Registration & Market Readiness

• Coordinate the necessary preparations for products to be sold in Singapore.
• Support regulatory and administrative submissions, including relevant HSA notifications / registrations, where applicable.
• Maintain product documentation and ensure required regulatory, commercial and channel-related documents are properly organised and up to date.
• Coordinate with suppliers, regulatory consultants and internal teams to ensure products are ready for market launch.

4. Cross-functional Coordination

• Act as a key coordination point between the sales team, internal departments and external partners.
• Work closely with marketing, operations, logistics, regulatory, distributors and other third parties to support sales activities.
• Follow up on timelines, deliverables and outstanding issues to ensure smooth execution.
• Provide day-to-day operational support to help the sales team focus on business development and revenue generation.

Requirements

• Diploma or Degree in Business, Marketing, Sales, Operations or a related field.
• 1-3 years of experience in sales support, sales operations, account coordination or a similar role is preferred.
• Experience in beauty, skincare, supplements, healthcare, FMCG or retail would be an advantage.
• Strong organisational and follow-up skills with good attention to detail.
• Comfortable coordinating multiple stakeholders and managing several tasks simultaneously.
• Good written and spoken English; Mandarin proficiency would be an advantage for communication with regional partners.
• Proficient in Microsoft Office / Google Workspace, especially Excel or Google Sheets.
• Proactive, resourceful and willingness to take ownership of tasks from start to completion.

What We Are Looking For

We are looking for someone who is not only good at administration, but also has a strong sense of ownership and follow-through. The ideal candidate is organised, responsive and comfortable working in a fast-moving environment, with the ability to coordinate different parties and actively solve problems to support the sales team.