Business Support Exec [HR Admin | High Volume Headcount | Growth opportunities]

APBA TG HUMAN RESOURCE PTE. LTD.; Singapore; On-site; SGD 40,000 - 58,000; Full time

Job summary

APBA TG HUMAN RESOURCE PTE. LTD. seeks an organized Business Support Executive (HR Administration) to support HR outsourcing and payroll processing for multiple clients in Singapore. You will handle onboarding, benefits management, attendance validation, and pass administration while ensuring payroll accuracy.

Responsibilities include vendor management for benefits, employee engagement, and participation in annual appraisals. Mandarin communication is essential for China stakeholder interaction.

Qualifications

• Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
• 1–2 years HR operations (including payroll) within a high-volume headcount environment.
• Strong knowledge of Singapore employment laws and regulations.
• Able to work in a lean environment.
• Excellent communication and interpersonal abilities with internal and external stakeholders.
• Able to speak Mandarin to communicate with stakeholders in China.

Responsibilities

• Employee onboarding and documentation.
• Employee benefits management including health insurance policies and claims; monitor external vendors’ service quality.
• Employee engagement by responding to inquiries and concerns.
• Support management of grievance and disciplinary processes.
• Assist in managing the annual performance appraisal process.
• Validate attendance and leave reports for accurate payroll processing.
• Work pass administration and processing when required.
• Generate monthly client billing through ERP system; prepare customer reports and other financial documents.
• Manage training and government claims.
• Payroll processing for high volume of contract staff for multiple clients; ensure compliance with statutory regulations; reconcile payroll accounts and prepare reports.
• May be involved with tenders documentation or HR project support.

Skills

Payroll operations

High-volume headcount management

Singapore employment law knowledge

Mandarin communication

Stakeholder communication

Time management

Problem solving

Attention to detail

Education

Diploma or Bachelor’s degree in Human Resources or related field

Tools

ERP system

Job description

We are seeking an organized and detail-oriented Business Support Executive (HR Administration) to join our team. In this role, you will be responsible for efficiently supporting HR outsourcing and payroll administration.

Key Responsibilities:

1. Employee on-boarding and documentation.

2. Employee benefits management like administering and managing health insurance policies and claims and monitoring service quality of external vendors

3. Employee engagement ie; responding to inquiries and concerns.

4. Support the management of grievance and disciplinary processes.

5. Assist in managing the annual performance appraisal process.

6. Validate attendance and leave reports for accurate payroll processing.

7. Work pass administration and processing when required.

8. Generate monthly client billing through ERP system and prepare customer reports and other relevant financial documentation.

9. Management of training and government claims:

10. Payroll Support:

• Processing of monthly and ad-hoc payroll for high volume of contract staff for multiple clients
• Ensuring compliance with statutory regulations and resolve any discrepancies.
• Reconciling payroll accounts and prepare necessary reports.

11. May be involved with tenders documentation /HR projects support

Qualifications and Skills:

1. Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
2. 1-2 years of HR operations (including payroll) within a high volume headcount. Experience in handling outsourced manpower, contract staffing is advantageous.
3. Possesses strong knowledge of Singapore employment laws and regulations.
4. Able to work in a lean environment.
5. Excellent communication and interpersonal abilities and able to communicate effectively with internal and external stakeholders.
6. Ability to prioritize tasks and meet deadlines.
7. Problem-solving and conflict resolution skills.
8. Able to speak Mandarin in order to communicate with stakeholders in China