Business Operations Lead (Sales operations)

PropertyGuru Group; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

PropertyGuru Group is seeking a Sales Operations professional to optimize sales workflows, manage CRM and analytics tools, and provide data-driven insights to drive sales strategy. The role collaborates with Marketing, Finance, and Product teams to ensure alignment with organizational goals and to enhance sales efficiency.

The ideal candidate will have strong analytical capabilities, hands-on experience with CRM systems like Salesforce, and proficiency in Excel for data analysis.

Formación

• Proven experience in sales operations and improving workflows.
• Strong ability to analyze sales data and derive actionable insights.
• Proficiency with CRM systems (e.g., Salesforce) and Excel for data analysis.

Responsabilidades

• Lead efforts to optimize the sales process by analyzing current workflows and implementing improvements.
• Oversee management of sales systems and tools to ensure effective support of sales operations.
• Analyze sales performance metrics to track progress and guide strategy and forecasting.
• Support forecasting and planning by providing data-driven analyses and forecast reports.

Conocimientos

Sales processes

Analytical skills

CRM proficiency

Excel data analysis

Educación

Bachelor's degree in business/marketing

Herramientas

Salesforce

Descripción del empleo

PropertyGuru is Southeast Asia's leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.

PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region's biggest and most respected industry recognition platform - PropertyGuru Asia Property Awards, events and publications across Asia.

For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn.

Recognised as a Top Employers Certified* organisation, we're proud to be among the best workplaces in the region-celebrating an inclusive culture of excellence, growth, and well-being.

As a Guru You Will Be Accountable For

• Leading efforts to optimize the sales process by analyzing current processes, identifying areas for improvement, and implementing solutions to streamline workflows, increase efficiency, and enhance sales team productivity.
• Overseeing the management and administration of sales systems and tools, including CRM software, sales analytics platforms, and other technology solutions, to ensure optimal utilization and effectiveness in supporting sales operations.
• Analyzing sales performance metrics and KPIs to track progress against targets, identify trends, and provide insights to Sales Management for decision-making and strategy development.
• Supporting sales forecasting and planning processes by providing data-driven analysis, generating forecast reports, and collaborating with Sales Management to develop sales targets and quotas aligned with organizational objectives.
• Managing the sales compensation program, including designing, implementing, and administering sales commission plans, ensuring accuracy and fairness in commission calculations, and providing guidance and support to Sales Management and sales teams on commission-related matters.
• Collaborating cross-functionally with other departments, such as Marketing, Finance, and Product Management, to ensure alignment of sales operations initiatives with broader organizational goals and objectives, and to drive coordinated efforts to support sales growth and success.

We're Looking For Someone Who

• Proven experience in sales operations roles, with a strong understanding of sales processes, systems, and best practices, and a track record of driving operational excellence and efficiency improvements.
• Strong analytical and quantitative skills, with the ability to analyze sales data, extract insights, and translate findings into actionable recommendations to support sales strategy and decision-making.
• Proficiency in sales technology and CRM systems, such as Salesforce or similar platforms, as well as proficiency in Microsoft Excel and other data analysis tools, to manage and analyze sales data effectively.

Our Commitment To You