Relationship Manager

PropertyGuru; Singapore; Hybrid; SGD 40,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Holistic benefits package

Career development

Job summary

PropertyGuru is hiring a Relationship Manager to expand our mass-market agent base across Southeast Asia. You will drive new business through proactive outreach, conduct product pitches, and guide agents from onboarding to active usage on our platform.

The role is hybrid, requires energy and resilience, and rewards performance with a holistic benefits package. Join a fast-growing PropTech leader shaping the regional real estate journey.

Qualifications

• Experience in sales, telesales, or business development in a high-volume environment.
• Strong hunter mentality with persistence and goal orientation.
• Excellent communication and interpersonal skills to quickly build rapport.

Responsibilities

• Acquire new mass-market agent clients through high-volume outreach and calls.
• Present and demonstrate PropertyGuru solutions to drive adoption by agents.
• Onboard and activate new clients, guiding them to success on the platform.
• Maintain high service standards and gather feedback to improve offerings.
• Collaborate with teammates and hit monthly sales targets.

Skills

Sales experience

Cold calling

Client engagement

Negotiation

Relationship building

Job description

This is an ongoing job posting PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam. PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high‑growth PropTech company with a robust portfolio including leading property marketplaces and award‑winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region’s biggest and most respected industry recognition platform – PropertyGuru Asia Property Awards, events and publications across Asia. For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn.

As a Relationship Manager, you will play a critical role in expanding PropertyGuru’s customer base by engaging and supporting mass market agent clients. This role is hunter‑focused: you will drive new business acquisition through proactive outreach, effective prospecting, and strong product pitches. You will be responsible for building early‑stage relationships, understanding agent needs, and helping them get started on our platform. You will recommend relevant products, and ensure every agent receives professional, high‑quality service. This role is ideal for someone energetic, driven, and eager to grow a career in sales within the PropTech industry.

As a Guru you will be accountable for:

• Acquire new clients through high‑volume cold calling and proactive outreach to mass market agent clients.
• Conduct high‑volume cold calling and outreach to build a strong pipeline of prospects and generate new revenue opportunities.
• Be comfortable with face‑to‑face engagements, including client meetings, networking sessions, and training events, representing PropertyGuru professionally and confidently.
• Deliver effective product pitches and demonstrations, clearly explaining how PropertyGuru’s solutions can support agent success.
• Build early‑stage relationships with agent clients, providing guidance and support as they start using the platform.
• Identify client needs and recommend suitable products, ensuring agents understand the value and features of our solutions.
• Support account onboarding and activation, including helping new clients set up, navigate their account, and optimise their usage.
• Maintain strong service standards, ensuring mass market clients receive professional and timely support.
• Gather market feedback and competitor insights to help improve product offerings and sales strategies.
• Collaborate with team mates to surface opportunities, share market insights, and support go‑to‑market initiatives.
• Hit and exceed monthly sales and activity targets, demonstrating consistency, resilience, and drive.
• Be a strong team player, work and communicate well with team mates, sharing insights, and supporting team initiatives to contribute to a positive and cohesive working environment.

We’re looking for someone who:

• Experience in sales, telesales, customer service, or business development, preferably in a high‑volume or fast‑paced environment.
• Strong hunter mentality, motivated, persistent and results‑oriented.
• Confidence in cold calling and client engagement, with the ability to deliver clear pitches and handle objections effectively.
• Excellent communication and interpersonal skills, with the ability to build rapport quickly with agent clients.
• Positive, energetic, and resilient, with a strong desire to learn and grow in a commercial role.
• Organised and self‑driven, able to manage your time, track activities, and follow through consistently.
• Team player, willing to collaborate, share insights, and contribute to the overall success of the commercial team.
• Ability to work effectively with minimal supervision, demonstrating maturity, accountability, and strong organizational skills.
• You can prioritise tasks, manage time independently, and consistently deliver results in a fast‑paced environment.

Our commitment to you:

• Hybrid flexible working that focuses on outcomes over hours.
• Holistic rewards package covering your financial, physical & mental health.
• Multi‑directional career development across all levels.
• Inclusive benefits like equal paternity leave, supporting all employees in work‑life balance.

Joining PropertyGuru Group means more than just a new job. It’s an opportunity to shape the future of an entire industry and the lives of millions in Southeast Asia. We’re the leading PropTech company in Singapore, Vietnam, Malaysia and Thailand. We leverage data and technology to create trust and transparency in the real estate industry with our market‑leading property marketplaces, mortgage guidance for life’s biggest financial decisions and data insights that help our partners unlock hidden business potential. Our platforms, solutions and expertise guide property seekers, agents and developers to make confident decisions at every step of the property journey.

Innovation with impact As a Guru, you’ll be at the forefront of PropTech innovation, harnessing AI and technology to push the boundaries of what’s possible. Your work will create solutions that transform urban landscapes and power communities across the region. Being a Guru means guiding millions towards their property dreams while continuously evolving yourself. As we enhance our offerings to serve Southeast Asia’s diverse markets, you’ll grow too by learning from industry pioneers and charting your own path. Your unique perspective, joining our team of 1,300 Gurus from 30+ nationalities, could spark our next breakthrough.

Beyond the bottom line Our people are our biggest strength and we take pride in our Gurus First approach in the way we conduct business. We offer hybrid, flexible working arrangements, competitive salaries, progressive, comprehensive benefits, and foster a collaborative, inclusive, and open team culture. In turn, our Gurus are driven by a purpose that goes beyond the bottom line. We’re committed to making sustainable, accessible living a reality for all. As part of our team, you’ll be working towards our vision: We power communities to live, work, and thrive in tomorrow’s cities. Your journey as a Guru starts here.

Ready to open doors to new possibilities? Learn more about the company: PropertyGuru Group