Business Operations Lead

PropertyGuru Group; Singapore; Híbrido; SGD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid flexible working

Holistic rewards package

Career development opportunities

Equal paternity leave

Descripción de la vacante

PropertyGuru Group is seeking a experienced Sales Operations professional to optimize the sales process and manage CRM systems and analytics to boost productivity. You will analyze performance metrics, support forecasting, and collaborate with cross-functional teams to align sales operations with strategic goals.

The role emphasizes data-driven decision making, proficiency with Salesforce and Excel, and a hybrid work model with a competitive rewards package and career development opportunities.

Formación

• Proven experience in sales operations roles with strong process understanding.
• Strong analytical and quantitative skills to translate data into actions.
• Proficiency in CRM systems (e.g., Salesforce) and Excel for sales data analysis.

Responsabilidades

• Lead efforts to optimize the sales process by analyzing current processes and implementing improvements.
• Oversee management of sales systems and tools (CRM, analytics platforms) for optimal use.
• Analyze sales performance metrics and KPIs to inform strategy and targets.
• Support forecasting and planning with data-driven analysis and forecast reports.
• Manage the sales compensation program and ensure accurate commission calculations.
• Collaborate with Marketing, Finance, and Product to align sales ops with company goals.

Conocimientos

Sales operations

Analytics

CRM knowledge

Data-driven decisions

Herramientas

Salesforce

Excel

Descripción del empleo

PropertyGuru is Southeast Asia’s leadingPropTech company, and the preferred destination for over 32 million property seekers monthlyto connect with over 50,000 agentsmonthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.

PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region’s biggest and most respected industry recognition platform – PropertyGuru Asia PropertyAwards, events and publications across Asia.

For more information, please visit: PropertyGuruGroup.com;PropertyGuruGrouponLinkedIn.

Recognised as a Top Employers Certified* organisation, we’re proud to be among the best workplaces in the region—celebrating an inclusive culture of excellence, growth, and well-being.

As a Guru you will be accountable for:

• Leading efforts to optimize the sales process by analyzing current processes, identifying areas for improvement, and implementing solutions to streamline workflows, increase efficiency, and enhance sales team productivity.
• Overseeing the management and administration of sales systems and tools, including CRM software, sales analytics platforms, and other technology solutions, to ensure optimal utilization and effectiveness in supporting sales operations.
• Analyzing sales performance metrics and KPIs to track progress against targets, identify trends, and provide insights to Sales Management for decision-making and strategy development.
• Supporting sales forecasting and planning processes by providing data-driven analysis, generating forecast reports, and collaborating with Sales Management to develop sales targets and quotas aligned with organizational objectives.
• Managing the sales compensation program, including designing, implementing, and administering sales commission plans, ensuring accuracy and fairness in commission calculations, and providing guidance and support to Sales Management and sales teams on commission-related matters.
• Collaborating cross-functionally with other departments, such as Marketing, Finance, and Product Management, to ensure alignment of sales operations initiatives with broader organizational goals and objectives, and to drive coordinated efforts to support sales growth and success.

We’re looking for someone who:

• Proven experience in sales operations roles, with a strong understanding of sales processes, systems, and best practices, and a track record of driving operational excellence and efficiency improvements.
• Strong analytical and quantitative skills, with the ability to analyze sales data, extract insights, and translate findings into actionable recommendations to support sales strategy and decision-making.
• Proficiency in sales technology and CRM systems, such as Salesforce or similar platforms, as well as proficiency in Microsoft Excel and other data analysis tools, to manage and analyze sales data effectively.

Our commitment to you:

• Hybrid flexible working that focuses on outcomes over hours.
• Holistic rewards package covering your financial, physical & mental health.
• Multi-directional career development across all levels.
• Inclusive benefits like equal paternity leave, supporting all employees in work-life balance.

At PropertyGuru, you’ll be part of a Top Employers Certified* company that puts people at the heart of everything we do.