Business Operations Lead

PropertyGuru; Singapore; Híbrido; SGD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Rewards package

Career development

Paternity leave

Descripción de la vacante

PropertyGuru, Southeast Asia’s leading PropTech company, seeks a Guru to optimize the sales process and drive efficiency across the sales organization. You will oversee sales systems (CRM, analytics platforms) and provide data-driven insights to management, assist in forecasting, and design fair compensation programs. Hybrid work and holistic benefits are offered.

Join a diverse team of 1,300 Gurus across 30+ nationalities and help shape growth in Singapore, Malaysia, Thailand and Vietnam.

Formación

• Proven experience in sales operations roles with a track record of driving operational excellence.
• Strong analytical and quantitative skills to analyze data and provide actionable insights.
• Proficiency in sales technology and CRM systems (e.g., Salesforce) and Excel for data analysis.

Responsabilidades

• Leading efforts to optimize the sales process by analyzing current processes and implementing improvements.
• Overseeing the management and administration of sales systems and tools to ensure optimal utilization.
• Analyzing sales performance metrics and KPIs to inform strategy and decision making.
• Supporting sales forecasting and planning with data-driven analysis and reports.
• Managing the sales compensation program and advising on commission design.

Conocimientos

Sales operations

Analytical skills

CRM systems

Excel

Herramientas

Salesforce

Descripción del empleo

PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 32 million property seekers monthly to connect with over 50,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam. PropertyGuru.com.sg was launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region’s biggest and most respected industry recognition platform – PropertyGuru Asia Property Awards, events and publications across Asia. For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn. Recognised as a Top Employers Certified* organisation, we’re proud to be among the best workplaces in the region—celebrating an inclusive culture of excellence, growth, and well-being.

As a Guru you will be accountable for:

• Leading efforts to optimize the sales process by analyzing current processes, identifying areas for improvement, and implementing solutions to streamline workflows, increase efficiency, and enhance sales team productivity.
• Overseeing the management and administration of sales systems and tools, including CRM software, sales analytics platforms, and other technology solutions, to ensure optimal utilization and effectiveness in supporting sales operations.
• Analyzing sales performance metrics and KPIs to track progress against targets, identify trends, and provide insights to Sales Management for decision-making and strategy development.
• Supporting sales forecasting and planning processes by providing data-driven analysis, generating forecast reports, and collaborating with Sales Management to develop sales targets and quotas aligned with organizational objectives.
• Managing the sales compensation program, including designing, implementing, and administering sales commission plans, ensuring accuracy and fairness in commission calculations, and providing guidance and support to Sales Management and sales teams on commission-related matters.
• Collaborating cross-functionally with other departments, such as Marketing, Finance, and Product Management, to ensure alignment of sales operations initiatives with broader organizational goals and objectives, and to drive coordinated efforts to support sales growth and success.

We're looking for someone who:

• Proven experience in sales operations roles, with a strong understanding of sales processes, systems, and best practices, and a track record of driving operational excellence and efficiency improvements.
• Strong analytical and quantitative skills, with the ability to analyze sales data, extract insights, and translate findings into actionable recommendations to support sales strategy and decision-making.
• Proficiency in sales technology and CRM systems, such as Salesforce or similar platforms, as well as proficiency in Microsoft Excel and other data analysis tools, to manage and analyze sales data effectively.

Our commitment to you:

• Hybrid flexible working that focuses on outcomes over hours.
• Holistic rewards package covering your financial, physical & mental health.
• Multi-directional career development across all levels.
• Inclusive benefits like equal paternity leave, supporting all employees in work-life balance.

At PropertyGuru, you’ll be part of a Top Employers Certified* company that puts people at the heart of everything we do. Joining PropertyGuru Group means more than just a new job. It’s an opportunity to shape the future of an entire industry and the lives of millions in Southeast Asia. We’re the leading PropTech company in Singapore, Vietnam, Malaysia and Thailand. We leverage data and technology to create trust and transparency in the real estate industry with our market-leading property marketplaces, mortgage guidance for life’s biggest financial decisions and data insights that help our partners unlock hidden business potential. Our platforms, solutions and expertise guide property seekers, agents and developers to make confident decisions at every step of the property journey.

Innovation with impact

As a Guru, you’ll be at the forefront of PropTech innovation, harnessing AI and technology to push the boundaries of what’s possible. Your work will create solutions that transform urban landscapes and power communities across the region. Being a Guru means guiding millions towards their property dreams while continuously evolving yourself. As we enhance our offerings to serve Southeast Asia’s diverse markets, you’ll grow too by learning from industry pioneers and charting your own path. Your unique perspective, joining our team of 1,300 Gurus from 30+ nationalities, could spark our next breakthrough.

Beyond the bottom line

Our people are our biggest strength and we take pride in our Gurus First approach in the way we conduct business. We offer hybrid, flexible working arrangements, competitive salaries, progressive, comprehensive benefits, and foster a collaborative, inclusive, and open team culture. In turn, our Gurus are driven by a purpose that goes beyond the bottom line. We’re committed to making sustainable, accessible living a reality for all. As part of our team, you’ll be working towards our vision: We power communities to live, work, and thrive in tomorrow’s cities.

Your journey as a Guru starts here. Ready to open doors to new possibilities? Learn more about the company: PropertyGuru Group